Chapter 14: Health Literacy and Patient education Flashcards
health literacy is
“the ability to obtain, process, and understand basic information and services needed to make appropriate health decisions and follow instructions for treatment.”
Role of Health Literacy in Nursing and Patient Education Include:
Read and identify credible health information.
Understand numbers in the context of the patient’s health care.
Make appointments.
Fill out forms.
Gather health records and ask appropriate questions of physicians.
Advocate for appropriate care.
Navigate complex insurance programs, Medicare/Medicaid, and other financial assistance programs.
Use technology to access information and services.
Cognitive domain
learning comprises knowledge and material that is remembered.
Psychomotor domain
learning incorporates physical movement and the use of motor skills into learning.
Affective domain
learning recognizes the emotional component of integrating new knowledge.
Multimodal learner:
Patient’s learning is facilitated when more than one style of learning is used.
Factors Affecting Health Literacy and Patient Teaching include:
Life Span
Patient education provided for children should be age specific.
Assess adults’ reading level, learning styles, and readiness.
Culture and Religion
Language, beliefs, and values may inhibit understanding.
Different cultural and religious practices, beliefs, and values may interfere with certain medical treatments.
Disability
Patients with physical impairments, learning disabilities, visual loss, or hearing loss may require learning alternatives.
Factors Affecting Health Literacy and Patient Teaching (Cont.)
Patient safety advocates encourage the active involvement of patients and their families in patient-centered care.
Provide patients with easy-to-understand information; speak in a clear voice; use short sentences and understandable terms.
“Multiple teaching methods should be used to meet the
needs of all types of learners.”
Patient education sessions should be reassessed after two to three key points to ensure that the patient is still engaged.
Information taught at previous sessions can be reviewed before proceeding with new key points.
Patient Behaviors that Suggest Inadequate Health Literacy
Patient asks health care provider to read information aloud, stating, “I left my glasses at home.”
Registration or other forms are incomplete or inaccurate.
Patient frequently misses appointments.
Patient does not comply with medication regimens.
Patient does not follow through with laboratory tests, imaging tests, or referrals to consultants.
What are some assessment questions you should ask?
Who will be taking care of you? Whom do we need to educate?
“What do you already know about your diagnosis
or care of this condition?”
What is your preferred language?
Do you have access to the Internet?
“What is the highest grade level that you
completed in school?”
“Can you read the local newspaper? Do you like
to read books? Magazines?”
What are the 3 As of health information.
Accurate
Accessible
Actionable
