Chapter 14 And 15 Flashcards
What are the two popular configurations?
Mechanistic ( highly formalize and centralized)
Organic structure ( flexible, decentralized with low levels of formalization)
What are the building blocks of a company’s structure?
Centralization
Formalization how formal ex policies and rules
Hierarchical levels (tall and flat structures)
Departmentalization
Contemporary forms of organizational structure
Matrix structure
Boundless organizations (no boundaries between departments) Examples are modular and strategic alliances
Learning organizations
Why do organizations change?
Work demographics Globalization Market conditions Organizational growth Poor performance
What are the reactions to change?
Active resistance
Passive resistance
Compliance
Enthusiastic support
Why do people resist change?
Disrupts change Personality Feeling of uncertainty Fear of failure Personal impact of change Prevalence of change Perceived loss of power
Planning and executing change effectively
Unfreeze
Change
Refreeze
Levels of organizational culture
Deepest level: assumptions
Next level: values
Surface level: artifacts (visible aspects of organizational culture
Organizational culture profile (ocp) represents 7 distinct values
- Innovative cultures
- Aggressive cultures
- Out-come oriented cultures
- Stable cultures
- People-oriented cultures
- Team-oriented cultures
- Detailed-oriented cultures
The other two non ocp are
Service culture and safety culture
What is ASA?
Attraction - employees attracted to organization they will fit in
Selection- companies looking for whom will fit
Attrition- the natural process where candidates who do not fit are eliminated)
5 visual elements of organizational culture
- Mission statement
- Rituals
- Rules and policies
- Physical layout (ex companies building)
- Stories
Steps to cultural change
- Creating a sense of urgency
- Changing leaders and other key players
- Role modeling
- Training
- Changing the reward system
- Creating new symbols and stories
