chapter 14 Flashcards

1
Q

expatriates

A

managers who live and work outside their home country

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2
Q

types of international managers

A

expatriates

host-country nationals

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3
Q

types of expats

A

home-country nationals
third-country nationals
impatriates

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4
Q

expatriate managers who are citizens of the country in which company is headquartered

A

home-counry nationals

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5
Q

expatriate managaers who are citizens of countries other htan the one they are working or they work for is headquartered

A

third-country nationals

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6
Q

inpatriates

A

managers form a host country or third-country national working in home country

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7
Q

managers who are citizens of the country in which they are working

A

host-country nationals

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8
Q

the use of outside personnel on a contractual or temporary basis
may create quality contorl problems

A

outsourcing, subscontracting

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9
Q

reasons for using home country nationals

A

they are more effective in start up operations
to provide technical expertise
to maintain coordination over mncs foreign operation

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10
Q

companys belief that a home-country manger is best for the job

A

ethnocentrism

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11
Q

reasons for not using host-country nationalsq

A

host government expects mnc to hire local mangers
mnc will unlikely have available home country mangers to fill oversees positions
lower costs

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12
Q

general criteria

A

technical skills

behaviorla and relationship skills

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13
Q

technical skills

A

managers must possess the knowledge, to do the job

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14
Q

managers must have proper interpersonal skills

A

behavioral and relationship skills

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15
Q

how well is the manger able to adjust to different cultures

A

adaptability to cultural change

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16
Q

physical and emotional health

A

managers must be physically able to do the job

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17
Q

young managers are more willing to travel oversees

A

age, expereince, and education

18
Q

language training

A

international mangers learn language of foreign country

19
Q

manager demonstrate adequate motivation for wanting to go overseas

A

motivation

20
Q

spouse and dependents or work/family issues

A

what affect will assignment haveon the mangers family

21
Q

compensation

A
salary
benefits
allowances
incentives
taxes
22
Q

salary that an expatriate woudl receie in the home country

A

base salary

23
Q

payments made to expats to havve sam eliving experience as they did at home

A

allowances

24
Q

incentives

A

payments to entice expats to accept assignment

25
Q

using various methods to determine salary packages

A

tailor-made packages

26
Q

methods of tailor-made packages

A
balance sheet approach
localization
lump-sum
catheterize approach
regional system
27
Q

expats return to their home country from overseas assigmentt

A

repatriation

28
Q

reasons for returnign home

A

time is reached
family reasons
dissatisfaction of conditions
managers failure to perform

29
Q

readjustment problems

A

problems faced by expats upon returning home

30
Q

examples of readjustment problems

A

out of mind

lower standard of living

31
Q

Polycentric

A

Places local nationals in key positions allowing them to develop and appoint own people

32
Q

The acquisition of skills, knowledge, and abilities

A

Learning

33
Q

Mnc that relies on local managers from a particular geographic region

A

Regiocenteic mnc

34
Q

Mnc seeks to integrate diverse regions of the world through global approach to decision making

A

Geocentric mnc

35
Q

An approach to developing an expatriate compensation package that allows person to decide how to spend funds

A

Cafeteria approach

36
Q

Approach to developing an expatriate compensation package that involves setting a compensation system

A

Regional system

37
Q

Expatriate compensation package giving expat predetermined amount of money

A

Lump sum method

38
Q

Paying the expat a salary comparable to local nationals

A

Localization

39
Q

Ensures expat is made whole and does not lose money by taking the assignment

A

Balance-sheet approach

40
Q

Process of evaluating how well a family is likely to stand p to stress of overseas life

A

Adaptability screening

41
Q

Factors used to choose personnel for international assignments

A

International selection criteria

42
Q

Programmed learning technique designed to expose members of one culture to basic concepts of another culture

A

Cultural assimilator