Chapter 12

Question 1

motivation is defined as

Answer 1

psychological process where an unsatisfied want or need leads to drives aimed at goals or incentives`

Question 2

elements of the motiational process

Answer 2

needs
drives
goal attainment

Question 3

high valence simply means

Answer 3

high worth

Question 4

categories of motivational theory

Answer 4

content theories

process theories

Question 5

describes what arouses, initiates, energizes, or causes employee behavior

Answer 5

content theories

Question 6

how employee behavior is initiated, redirected, or halted

Answer 6

process theories

Question 7

braham maslows 5 needs

Answer 7

physiologial
safety
social
esteem
self-actualization

Question 8

basic physical need for food, water, clothing and shelter

Answer 8

physiological need

Question 9

the need for security, stability, and the absence of pain

Answer 9

safety needs

Question 10

the need to interact and affiliate with others

Answer 10

social needs

Question 11

the need to reach ones full potential

Answer 11

self-actualization needs

Question 12

the need for power, status, and achievement, recognition

Answer 12

esteem

Question 13

lower level needs

Answer 13

physiological, safety, social

Question 14

two sets of factors influence job satisfaction

Answer 14

frederick herzberg two-factor theory

hygiene and motivators factors

Question 15

job-context variables, based on environemental conditions of the job

Answer 15

hygiene factors

Question 16

based on psychological conditions

Answer 16

motivators

Question 17

the need for individuals to get ahead, to attain success, and to reach objectives

Answer 17

achievement motivation theory( david mecclelland)

Question 18

characteristics of high achievers

Answer 18

they take personal responsibility for solving problems
they want concrete feedback on performance
they are typically loners

Question 19

process theories

Answer 19

goal-
expeectancy
equity

Question 20

motiation is affected by a persons perception of how they are treated at work

Answer 20

equity theory

Question 21

focuses on how individuals set goals and respond to them

Answer 21

goal-setting

Question 22

persons belie tha effort will lead to performance, performance leads to outcomes, goals will be of value

Answer 22

expectancy theory

Question 23

also called needs based theory

Answer 23

content theories

Question 24

why are content theories called needs based

Answer 24

they examine motivation based on ones needs

Question 25

Intrinsic

Answer 25

Individual experiences fulfillment through carrying out an activity itself and helping others

Question 26

Extrinsic

Answer 26

External environment and result of the activity in the form of competition and compensation

Question 27

First assumption of motivation

Answer 27

Universal

Question 28

All people are motivated to pursue goals they value

Answer 28

Universal