Chapter 13 - Motivation and Job Performance Flashcards
Motivation is
set of forces that initiate, direct, and make people persist in their efforts to accomplish a goal.
A need creates desire. Behaviors include actions that fulfill needs. Rewards are
Tangible or natural expressions of success. (this one was made up)
Bob just got a bonus at his job! His bonus gave him feelings of fulfillment! Which rewards are these classified as?
Extrinsic, bonus (it is tangible)
Intrinsic, feelings of fulfillment (natural)
Intrinsic punishers tap into what?
self-doubts
Existence needs are
needs for physical well-being
Physiological, Safety
Relatedness needs deal with
satisfactory relationships (Belongingness)
Growth needs are needs that focus on what?
human potential
Self-actualization, Self-esteem
According to Hertzberg, you either have satisfaction or no satisfaction. You either have dissatisfaction or
no dissatisfaction
McClelland mentions 3 types of needs: the needs for affiliation, the needs for power, and the needs for achievement. Which two needs should the IDEAL MANAGER be high in?
+ Achievement
+ Power
/ Affiliation
Needs for Affiliation deal with personal relationships. Needs for power, however, deal with the
desire to influence and control others
What are needs for achievement?
The drive to accomplish something difficult (achieving that high standard).
Martha has a drive to accomplish difficult things, however, her desire to influence others is low. According to McClelland, Martha is missing
Needs for power
More specific goals + Challenges + Acceptance + Feedback = ?
Higher Motivation! :)
The Equity Theory focuses on what?
Comparisons made by individuals
(Equity Theory)
Inputs are Contributions made to the firm. What are outcomes?
Rewards that employees receive for their work.
