Chapter 13 Flashcards

1
Q

Define retail positioning

A

relates to where a retailer situates itself in the consumer market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the “4 P’s” of retail positioning?

A
  • Product
  • Price
  • Place
  • Promotion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is market segmentation?

A

defines a target niche of consumers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are merchandising policies?

A

specific management guidelines used to keep inventory choices on track

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are a few buying motives?

A
  • growth in children
  • maternity
  • social occasion
  • safety/work related
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Product motives

A

involve consumer purchases based on qualities or images of certain products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

patronage motives

A

involves customers who consistently buy from certain retailers or favour certain stores

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

define direct competition

A

between two or more retailers using the same type of business format

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

indirect competition

A

between two or more retailers using different types of business formats to sell the same type of merchandise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is vertical competition vs lifestyle competition

A

vertical- is between businesses at different levels of the supply chain
lifestyle- involves a fight for consumers’ time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is a retailer’s goods called?

A

assortments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

assortment width vs depth

A

width- the number of different item categories or classifications carried

depth- indicates the quantity of each item available

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

name the different types of merchandise selections

A
  • broad and shallow

- narrow and deep

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the right price?

A

the amount consumers are willing to pay and retailers are willing to sell for

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is prestige pricing?

A

setting a price to indicate quality or status

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is a place strategy?

A

relates to site location and physical site design

17
Q

name the 3 types of market coverage

A

intensive- blanket coverage
selective- adequate coverage
exclusive- using one location

18
Q

define shoppertainment

A

a new retail trend- the combination of socialization, recreation, discovery, entertainment and shopping