Chapter 13

Question 1

the 3 steps of successful implementation

Answer 1

1. strategy compilation (HOW)
2. readiness assessment (WHERE)
3. KPI reporting (MEASURE)

Question 2

strategy compilation focuses on….

Answer 2

1) the four archetypes
- traditionalist
- communicative
- opportunistic
- transformational
2) materiality and risk disclosures (recognize challenges)

Question 3

what questions does the readiness assessment ask?

Answer 3

what parts of the business are easier to engage, what is the level of maturity of the different market segments and what are the specific complexities they face

Question 4

business readieness focuses on…

Answer 4

the challenges
a. mixed up chameleon
b. geography
c. hodgepodge

Question 5

what should KPI reporting focus on?

Answer 5

KPIs should not merely assess a company’s direct activities but should extend to evaluate their impact on the entire value chain

Question 6

a balanced scorecard is …

Answer 6

a strategic management tool used by organizations to monitor and measure their performance across various aspects.

==> considers additional perspectives, such as customer satisfaction, internal processes, and learning and growth.

Question 7

Stakeholder Theory

Answer 7

suggests organizations should consider the interests of all stakeholders (anyone affected by or affecting the organization) when making decisions. It recognizes that businesses exist within a broader societal context.

Question 8

the 5R philosophy on waste management

Answer 8

1) reject
2) reuse
3) reduce
4) recycle
5) recover

Question 9

comprehensive implementation of waste management (4)

Answer 9

1. technical solutions
2. process modification
3. contractor identification
4. cultural shift