Chapter 12 - Safe, Secure, and Productive Workplaces Flashcards

1
Q

What are the main issues that the government is concerned with regarding and H&S?

A
  • the identification, evaluation, and control of hazards in the work environment
    ex. chemicals, ergonomic, health
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2
Q

What are the goals of H&S legislation? (federal, provincial, and territorial legislation)

A
  • ensure safety and healthy working conditions and provide penalties for violators
  • “shared responsibility” for employers and employees
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3
Q

What is WHMIS?

A

A Canada-wide system designed to give employers and workers information about hazardous materials in the workplace

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4
Q

What are the employer duties of H&S?

A
  • Employers are required to take every reasonable precaution to protect the H&S of their workers
  • create and maintain safe and healthy workplace
    ex. provide H&S devices, equipment and apparel
  • constantly alert for potential sources of physical and mental harm in the workplace and correct them.
  • conduct inspections
  • appoint competent supervisors
  • train end educate supervisors and workers
  • create health and safety policies and committees.
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5
Q

What are the employee duties of H&S?

A
  • employees have a general duty to follow safety practices and procedures, comply with health and safety practices.
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6
Q

Why should organizations care about H&S?

A

They have a legal/ethical/moral duty to provide a safe and healthy working environment

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7
Q

What happened in the metron construction case?

A
  • scaffolding collapsed resulting in the death of 4 workers
  • there were not enough safety tethers available and only one employee was connected safely.
  • the site manager was sentenced to 3 and 1/2 years for criminal negligence causing death
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8
Q

What are the rights of every employee with regard to H&S?

A
  • right to refuse dangerous work without penalty
  • right to know about hazards in the workplace
  • right to participate in identifying and correcting problems
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9
Q

How are H&S laws enforced?

A

Employers failing to comply with H&S legislation can be:

  • held criminally responsible for negligence causing harm
  • have legal action taken against them in civil suits
  • lose the ability to conduct business.
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10
Q

What does an effective internal responsibility system include?

A

1) Safety first and safety always
2) Safety is everyone’s responsibility
3) Safe work is efficient work

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11
Q

What are some psychosocial hazards contributing to workplace stress?

A

Challenge stressors: job demands act as challenges to be overcome

  • increasing workload
  • time constraints
  • job scope
  • increasing level of responsibility

Hindrace stressors: stressors that hinder one’s ability to meet goals

  • organizational politics
  • job insecurity
  • role stressors
  • lack of training
  • workplace agression
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12
Q

What are some consequences of a stressful work environment?

A
  • stressed out and burned out employees
  • mental illnesses such as depression and anxiety
  • employees who work in an unsafe environment are 2-3 times more likely to develop mental illnesses
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13
Q

What are some interventions that can be put in place to reduce work place stress?

A
  • clear org structures and processes
  • selection training, and staff development appropriate to employees’ skills, knowledge,
    and abilities
  • positive social work environment
  • employee assistance programs
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14
Q

How common is workplace aggression?

A
  • 19% of women and 13% of men report experienced harassment
  • 13% women and 10% men reported verbal abuse
  • 4% women and less than 1% men reported sexual harassment
  • most common harassment for women, customers at 54%
  • most common for men, supervisor 39%
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15
Q

What are the four types of workplace aggression?

A

Type 1: no legitimate relationship (ex. random robbery)

Type 2: legitimate relationship (ex. customer aggression)

Type 3: assailant is current or former employee

Type 4: assailant has ongoing or previous relationship with an individual employee (ex. domestic violence spilling into the workplace)

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16
Q

What did the cases of Theresa Vince, Pierre LeBrun, and Lori Dupont have in common?

A

All three cases had workplace harassment. Either the perpetrator, or the victim had experienced harassment.

All three of these cases were extreme, with the victim or perp driven to murder.

17
Q

What is bill C-168?

A
  • made employers develop written policies to violence and harassment
  • employers have obligation if they become aware of violence/harassment:
  • investigate the incident
  • provide immediate assistance for the victim
  • discipline aggressor
  • safety, security measures
  • follow through - respond and prevent
18
Q

What practices should employers use to prevent workplace violence?

A

1) Secure top management and worker participation
2) develop a workplace violence prevention policy and program
3) Identify all factors that contribute to workplace violence
4) assess the potential for violence
5) develop and implement systematic controls
6) monitor, review, and revise workplace prevention measures
7) develop and implement written emergency notification procedures.
8) attempt to resolve all cases of workplace violence
9) provide thorough info, instruction and training on workplace violence.
10) implement zero-tolerance workplace violence policy

19
Q

What are the consequences of aggression?

A
  • physical:
    injury, death, somatic symptoms

-emotional:
fear, anger, depression, anxiety

-behavioural:
substance abuse, aggressive behaviour
reduced job performance, absenteeism, quitting

20
Q

What do business spend billions on every year?

A

Workplace accidents.

  1. Slips trips and falls
  2. RSI (Repetitive strain injuries)
  3. Chemical Spills
  4. Workplace violence
21
Q

What is occupational H&S legislation?

A

The law that authorizes government to establish and enforce occupational health and safety standards, administrative requirements, and enforcement mechanisms in respect of the workplace.

*While the O H&S legislation creates health and safety regulations, the ministry of labour enforces it.

22
Q

What was the Westray mine disaster?

A
  • explosion in coal mine.
  • killed 26 miners
  • led to the creation of the “westray bill”, C-45.
23
Q

What happened in the hard rock hotel incident?

A
  • structural design flaws led to the collapse of the hard rock in construction
  • resulted in 2 deaths and several injuries upon collapse
24
Q

What is a job hazard analysis technique?

A

A breakdown of each job into basic elements, each of which is rated for its potential for harm and injury.