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Fire Officer II > Chapter 12 Fire Officer II > Flashcards

Chapter 12 Fire Officer II Flashcards

NFPA Fire Officer II Chapter 12 Review

1
Q

Which of the following BEST describes a level of local government?

A

County

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2
Q

Which of the following is a critical component of how governments function that a Level II Company Officer must know?

A

Applicable regulatory and enabling legislation

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3
Q

When a company officer assumes the role of a person who leads a change project or initiative, they become a(an):

A

Change agent

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4
Q

An _____ agreement may be a simple function of the local government and not require a written document to verify it.

A

Internal aid

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5
Q

Which of the following NFPA standards sets guidelines for qualifications to the Fire Officer Level II?

A

NFPA 1021 Standard for Fire Officer Professional Qualifications

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6
Q

Oral communication skills are necessary for which of the following company officer duties?

A

Giving presentations

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7
Q

The type of evaluation that is ongoing throughout an employees career is known as

A

Formative evaluation

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8
Q

The company officer’s familiarity with the interagency and intergovernment agreements should include the roles, etc

A

All of the participants

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9
Q

The most apparent differences between the US and Canadian federal government’s exists in the:

A

Executive branch

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10
Q

The _____ will most likely be the individual who implements change at the operational level

A

Company officer

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11
Q

Which of the following was created to integrate federal government prevention, preparedness, response and recovery to domestic incident management?

A

US National Response Plan

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12
Q

A procedure to be put into effect should an emergency occur within a given region or area

A

Area Contingency Plan (ACP)

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13
Q

An assessment of an employees performance against an organizations standards that are conducted at the end of a given period

A

Summative evaluation

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14
Q

Formal agreements between the fire and emergency services organization and various levels of government and agencies help ensure:

A

A coordinated response during a crisis

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15
Q

Which of the following items should be included in formal intergovernmental agreements?

A

Jurisdictional authority

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16
Q

Which of the following is a provincial branch of government in Canada?

A

Unicameral legislative assembly

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17
Q

In an internal agreement, a fire and emergency services department may need to be able to provide:

A

Large area lighting for law enforcement

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18
Q

While representing the fire and emergency services organization in the National Response Plan process, the company officer MUST know:

A

The resources and commitment that the organization can offer

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19
Q

The National Response Plan was created to integrate several government plans into one all-discipline, all hazard approach to:

A

Domestic incident management

20
Q

Which of the following is an example of an internal force that my create change within an organization

A

Periodic performance reviews

21
Q

The stage of the change process in which people refuse to believe that the change will affect them is knows as:

A

Denial

22
Q

Which of the following is typically responsible for evaluating personnel?

A

Company officer

23
Q

Which of the following BEST describes a change in the organization’s design?

A

A structural change

24
Q

Which of the following is one of John Kotter’s eight reasons that change processes fail?

A

The change process is too complex

25
Q

NFPA 1021 requires company officers to understand how local governments:

A

Enact laws

26
Q

Which of the following are MOST often included in the criteria for selecting and evaluating Fire Officer II candidates?

A

Written exams

27
Q

An advantage to personnel evaluation program is that it creates:

A

A permanent record of the employees achievements

28
Q

At which level do most citizens have direct contact with the government?

A

Local

29
Q

Which of the following is the MOST necessary for conducting meetings?

A

Oral communication skills

30
Q

Company Officer II candidates should evaluate and improve their interpersonal, oral, written, and emergency scene communication skills as part of:

A

Their advancement training

31
Q

The Level II Fire Officer should be familiar with how _____ affect the deliver of safety, injury, and fire protection education programs.

A

Strategic partnerships

32
Q

One of the primary health and safety duties for the Level II Fire Officer is:

A

Analyzing unit accident and injury reports

33
Q

Fire and emergency services organizations may enter into _____ with other agencies to provide additional resources.

A

Aid agreements

34
Q

In the seven basic steps in overcoming resistance to change, the step that encourages employees to suggest changes is knows as:

A

Creating a climate for change

35
Q

Writing skills are vital in communications duties because the Company Officer II may be required to develop:

A

Press releases

36
Q

Which of the following is a US federal agency that fire and emergency services are MOST likely to interact with?

A

US Coast Guard

37
Q

Which of the following reasons for resisting changes is the MOST likely the result of employees experiencing layoffs, work-schedule, or transfers?

A

Fear of loss

38
Q

NIMS based ICS for unified command (UC) should be used as the model for response management in the _____ to ensure an effective response.

A

Area Contingency Plan (ACP)

39
Q

Which of the following BEST describes knowledge that the company officer must have in order to serve as a point of contact for interagency coordination at incidents?

A

Knowledge of available resources

40
Q

The formal part of the change process that continues to monitor the changes effect is:

A

The follow up program

41
Q

Candidates for Fire Officer II must have the professional qualifications of:

A

Job performance requirements (JPRs) of NFPA 1021

42
Q

Each _____ establishes the criteria for selecting and evaluating candidates for company officers.

A

Authority having jurisdiction (AHJ)

43
Q

Which of the following is accomplished by the cohesive, unified, and coordinated approach to domestic incident management created by the NRP and NIMS?

A

It reduces jurisdictional conflicts

44
Q

When responding to an internal aid agreement requests, public works departments may provide:

A

Heavy equipment for collapse or trench rescue

45
Q

Which of the following should company officers be MOST aware of if tribal fire agencies are near their jurisdiction?

A

The agencies capabilities

Fire Officer II (6 decks)

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