Chapter 12 Fire Officer II

Question 1

Which of the following BEST describes a level of local government?

Answer 1

County

Question 2

Which of the following is a critical component of how governments function that a Level II Company Officer must know?

Answer 2

Applicable regulatory and enabling legislation

Question 3

When a company officer assumes the role of a person who leads a change project or initiative, they become a(an):

Answer 3

Change agent

Question 4

An _____ agreement may be a simple function of the local government and not require a written document to verify it.

Answer 4

Internal aid

Question 5

Which of the following NFPA standards sets guidelines for qualifications to the Fire Officer Level II?

Answer 5

NFPA 1021 Standard for Fire Officer Professional Qualifications

Question 6

Oral communication skills are necessary for which of the following company officer duties?

Answer 6

Giving presentations

Question 7

The type of evaluation that is ongoing throughout an employees career is known as

Answer 7

Formative evaluation

Question 8

The company officer’s familiarity with the interagency and intergovernment agreements should include the roles, etc

Answer 8

All of the participants

Question 9

The most apparent differences between the US and Canadian federal government’s exists in the:

Answer 9

Executive branch

Question 10

The _____ will most likely be the individual who implements change at the operational level

Answer 10

Company officer

Question 11

Which of the following was created to integrate federal government prevention, preparedness, response and recovery to domestic incident management?

Answer 11

US National Response Plan

Question 12

A procedure to be put into effect should an emergency occur within a given region or area

Answer 12

Area Contingency Plan (ACP)

Question 13

An assessment of an employees performance against an organizations standards that are conducted at the end of a given period

Answer 13

Summative evaluation

Question 14

Formal agreements between the fire and emergency services organization and various levels of government and agencies help ensure:

Answer 14

A coordinated response during a crisis

Question 15

Which of the following items should be included in formal intergovernmental agreements?

Answer 15

Jurisdictional authority

Question 16

Which of the following is a provincial branch of government in Canada?

Answer 16

Unicameral legislative assembly

Question 17

In an internal agreement, a fire and emergency services department may need to be able to provide:

Answer 17

Large area lighting for law enforcement

Question 18

While representing the fire and emergency services organization in the National Response Plan process, the company officer MUST know:

Answer 18

The resources and commitment that the organization can offer

Question 19

The National Response Plan was created to integrate several government plans into one all-discipline, all hazard approach to:

Answer 19

Domestic incident management

Question 20

Which of the following is an example of an internal force that my create change within an organization

Answer 20

Periodic performance reviews

Question 21

The stage of the change process in which people refuse to believe that the change will affect them is knows as:

Answer 21

Denial

Question 22

Which of the following is typically responsible for evaluating personnel?

Answer 22

Company officer

Question 23

Which of the following BEST describes a change in the organization’s design?

Answer 23

A structural change

Question 24

Which of the following is one of John Kotter’s eight reasons that change processes fail?

Answer 24

The change process is too complex

Question 25

NFPA 1021 requires company officers to understand how local governments:

Answer 25

Enact laws

Question 26

Which of the following are MOST often included in the criteria for selecting and evaluating Fire Officer II candidates?

Answer 26

Written exams

Question 27

An advantage to personnel evaluation program is that it creates:

Answer 27

A permanent record of the employees achievements

Question 28

At which level do most citizens have direct contact with the government?

Answer 28

Local

Question 29

Which of the following is the MOST necessary for conducting meetings?

Answer 29

Oral communication skills

Question 30

Company Officer II candidates should evaluate and improve their interpersonal, oral, written, and emergency scene communication skills as part of:

Answer 30

Their advancement training

Question 31

The Level II Fire Officer should be familiar with how _____ affect the deliver of safety, injury, and fire protection education programs.

Answer 31

Strategic partnerships

Question 32

One of the primary health and safety duties for the Level II Fire Officer is:

Answer 32

Analyzing unit accident and injury reports

Question 33

Fire and emergency services organizations may enter into _____ with other agencies to provide additional resources.

Answer 33

Aid agreements

Question 34

In the seven basic steps in overcoming resistance to change, the step that encourages employees to suggest changes is knows as:

Answer 34

Creating a climate for change

Question 35

Writing skills are vital in communications duties because the Company Officer II may be required to develop:

Answer 35

Press releases

Question 36

Which of the following is a US federal agency that fire and emergency services are MOST likely to interact with?

Answer 36

US Coast Guard

Question 37

Which of the following reasons for resisting changes is the MOST likely the result of employees experiencing layoffs, work-schedule, or transfers?

Answer 37

Fear of loss

Question 38

NIMS based ICS for unified command (UC) should be used as the model for response management in the _____ to ensure an effective response.

Answer 38

Area Contingency Plan (ACP)

Question 39

Which of the following BEST describes knowledge that the company officer must have in order to serve as a point of contact for interagency coordination at incidents?

Answer 39

Knowledge of available resources

Question 40

The formal part of the change process that continues to monitor the changes effect is:

Answer 40

The follow up program

Question 41

Candidates for Fire Officer II must have the professional qualifications of:

Answer 41

Job performance requirements (JPRs) of NFPA 1021

Question 42

Each _____ establishes the criteria for selecting and evaluating candidates for company officers.

Answer 42

Authority having jurisdiction (AHJ)

Question 43

Which of the following is accomplished by the cohesive, unified, and coordinated approach to domestic incident management created by the NRP and NIMS?

Answer 43

It reduces jurisdictional conflicts

Question 44

When responding to an internal aid agreement requests, public works departments may provide:

Answer 44

Heavy equipment for collapse or trench rescue

Question 45

Which of the following should company officers be MOST aware of if tribal fire agencies are near their jurisdiction?

Answer 45

The agencies capabilities