Chapter 12 Fire Officer II Flashcards
NFPA Fire Officer II Chapter 12 Review
Which of the following BEST describes a level of local government?
County
Which of the following is a critical component of how governments function that a Level II Company Officer must know?
Applicable regulatory and enabling legislation
When a company officer assumes the role of a person who leads a change project or initiative, they become a(an):
Change agent
An _____ agreement may be a simple function of the local government and not require a written document to verify it.
Internal aid
Which of the following NFPA standards sets guidelines for qualifications to the Fire Officer Level II?
NFPA 1021 Standard for Fire Officer Professional Qualifications
Oral communication skills are necessary for which of the following company officer duties?
Giving presentations
The type of evaluation that is ongoing throughout an employees career is known as
Formative evaluation
The company officer’s familiarity with the interagency and intergovernment agreements should include the roles, etc
All of the participants
The most apparent differences between the US and Canadian federal government’s exists in the:
Executive branch
The _____ will most likely be the individual who implements change at the operational level
Company officer
Which of the following was created to integrate federal government prevention, preparedness, response and recovery to domestic incident management?
US National Response Plan
A procedure to be put into effect should an emergency occur within a given region or area
Area Contingency Plan (ACP)
An assessment of an employees performance against an organizations standards that are conducted at the end of a given period
Summative evaluation
Formal agreements between the fire and emergency services organization and various levels of government and agencies help ensure:
A coordinated response during a crisis
Which of the following items should be included in formal intergovernmental agreements?
Jurisdictional authority
Which of the following is a provincial branch of government in Canada?
Unicameral legislative assembly
In an internal agreement, a fire and emergency services department may need to be able to provide:
Large area lighting for law enforcement
While representing the fire and emergency services organization in the National Response Plan process, the company officer MUST know:
The resources and commitment that the organization can offer
The National Response Plan was created to integrate several government plans into one all-discipline, all hazard approach to:
Domestic incident management
Which of the following is an example of an internal force that my create change within an organization
Periodic performance reviews
The stage of the change process in which people refuse to believe that the change will affect them is knows as:
Denial
Which of the following is typically responsible for evaluating personnel?
Company officer
Which of the following BEST describes a change in the organization’s design?
A structural change
Which of the following is one of John Kotter’s eight reasons that change processes fail?
The change process is too complex
NFPA 1021 requires company officers to understand how local governments:
Enact laws
Which of the following are MOST often included in the criteria for selecting and evaluating Fire Officer II candidates?
Written exams
An advantage to personnel evaluation program is that it creates:
A permanent record of the employees achievements
At which level do most citizens have direct contact with the government?
Local
Which of the following is the MOST necessary for conducting meetings?
Oral communication skills
Company Officer II candidates should evaluate and improve their interpersonal, oral, written, and emergency scene communication skills as part of:
Their advancement training
The Level II Fire Officer should be familiar with how _____ affect the deliver of safety, injury, and fire protection education programs.
Strategic partnerships
One of the primary health and safety duties for the Level II Fire Officer is:
Analyzing unit accident and injury reports
Fire and emergency services organizations may enter into _____ with other agencies to provide additional resources.
Aid agreements
In the seven basic steps in overcoming resistance to change, the step that encourages employees to suggest changes is knows as:
Creating a climate for change
Writing skills are vital in communications duties because the Company Officer II may be required to develop:
Press releases
Which of the following is a US federal agency that fire and emergency services are MOST likely to interact with?
US Coast Guard
Which of the following reasons for resisting changes is the MOST likely the result of employees experiencing layoffs, work-schedule, or transfers?
Fear of loss
NIMS based ICS for unified command (UC) should be used as the model for response management in the _____ to ensure an effective response.
Area Contingency Plan (ACP)
Which of the following BEST describes knowledge that the company officer must have in order to serve as a point of contact for interagency coordination at incidents?
Knowledge of available resources
The formal part of the change process that continues to monitor the changes effect is:
The follow up program
Candidates for Fire Officer II must have the professional qualifications of:
Job performance requirements (JPRs) of NFPA 1021
Each _____ establishes the criteria for selecting and evaluating candidates for company officers.
Authority having jurisdiction (AHJ)
Which of the following is accomplished by the cohesive, unified, and coordinated approach to domestic incident management created by the NRP and NIMS?
It reduces jurisdictional conflicts
When responding to an internal aid agreement requests, public works departments may provide:
Heavy equipment for collapse or trench rescue
Which of the following should company officers be MOST aware of if tribal fire agencies are near their jurisdiction?
The agencies capabilities
