Chapter 12

Question 1

Employee well-being

Answer 1

Physical Health: employee’s overall health, energy, and stamina.
Psychological Health: employee’s stress, anxiety, intrinsic satisfaction, sense of accomplishment, optimism, confidence, control, and safety issues.
Social Health: Work relationship, the balance in work and personal life, equity, fairness, respect, and social connectedness.

Question 2

Safety vs Health

Answer 2

Safety: the potential of accidents and injuries that occur within the workplace
Health is related to illness

Question 3

Causes of accidents

Answer 3

1. unsafe employee behavior
2. unsafe work environment
3. acts of nature

Question 4

Occupational Health Hazards

Answer 4

1. Physical conditions: such as noice, heat, vibration , and radiation
2. Chemicals: such as dusts, poisonous fumes, gases, toxic metals, and carcinogens
3. Biological Organisms: bacteria, fungi, and insects
4. physical or psychological stress
   OSHA occupational health hazards

Question 5

Health and Safety Programs

Answer 5

1. Organizational Commitment and Management Support
2. Prevention Focus
3. Prompt Response
4. Supervisory Role
5. Workplace Violence
   a. violence acts, including physical assaults and threats of assault, directed toward persons at work or on duty.
   b. Monitoring Employee Behavior
   c. Preventative Actions

Question 6

Stress and Burnout

Answer 6

stress: a response to any demand made on the body which requires readjustment. one-third of people in the US report experiencing extreme levels of stress.
-magaging stress: awareness and action
-act to change attitudes
1. living in the present
2.learn to relax
3.learn to laugh
4.be a positive person
Burnout is a state of physical, mental, and emotional exhaustion cause by excessive and prolonged stress

Question 7

Employee Wellness Programs

Answer 7

EAP employee assistant programs
alcohol abuse
drug abuse