Chapter 11 - Working With Clients and Their Families Flashcards
1
Q
Caring for the Person
A
> For effective care, you must consider the whole person.
> Considers the client’s physical as well as psychosocial health
> These parts are woven together and cannot be separated.
2
Q
Psychosocial Health
A
- A holistic approach to health includes both the client’s -
physical and psychosocial health - Psychosocial health is well-being in the social, emotional, intellectual, and spiritual dimensions of one’s life
- Factors that influence psychosocial health include:
> Personality
> Family background
> Environment
> Life circumstances
3
Q
Erikson’s Developmental Stages
A
> Each stage is necessary for a person’s identity and psychosocial health
> Every task must be completed before the person can move on to the next stage
4
Q
Erikson’s 8 stages of Development
A
- Trust vs mistrust
- Autonomy vs doubt
- Initiative vs guilt
- Competence vs inferiority
- Identity vs role confusion
- Intimacy vs isolation
- Generativity vs stagnation
- Integrity vs despair
5
Q
Maslow’s Hierarchy of Needs
A
Basic needs from the lowest level to the highest level, are:
> Physical needs
> Safety and security needs
> Love and belonging needs
> Self-esteem needs
> The need for self-actualization
- People normally meet their own needs.
6
Q
Maslow’s Hierarchy of Needs (BASIC NEEDS)
A
- BASIC NEEDS
> According to Abraham Maslow:
- Basic needs must be met for a person to survive and function.
- The needs are arranged in order of importance.
- Lower-level needs must be met before higher-level needs.
7
Q
Your Relationship With the Client
A
- A relationship is the connection between two or more people and is shaped by the roles, feelings, and interactions of those involved
> Personal relationships
> Professional relationships
> Unethical to mix a professional relationship with a personal relationship
8
Q
Professional Helping Relationship
A
- Is established to help the client
- Demonstrates the following
> Respect
> Compassion
> Empathy
> Sympathy
> Competence
> Self-awareness
9
Q
Independence, Dependence, Interdependence
A
- These are fundamental concepts in the professional helping relationship
- An important goal of most clients is to achieve or maintain as much independence as possible
- As a support worker you must respect your client’s choices
- Self-esteem can suffer when independence is limited or lost
- People’s roles and identities can suffer when they are not in control, or when they lose their independence
10
Q
Independence and Self-Esteem
A
- What makes the client feel good about themselves?
- Self-esteem can suffer when independence is limited or lost
- Offer encouragement and praise the client’s successes
- Honest feedback in a gentle, supportive manner
11
Q
Independence and Balance of Power
A
- When one person is dependent on another, the balance of power may not be equal
- Be aware of your “power” in the professional relationship
- In some situations it may lead to a stronger person abusing the dependent person
- If possible, involve the client in solving problems and in making decisions that may arise
12
Q
The Client’s Family
A
- A family is biological, legal, or social network of people who provide support for one another
- Families can take many different forms
> Your client will determine who he or she regards as family members - You may assist the family in many different ways
13
Q
Families in Conflict
A
- When illness or disability occurs, the stress on all family members may be great and all have to cope with conflict
- Conflicts may take the form of expressions of irritation, anger, bickering, and arguments
- Conflicts may sometimes be hidden
- Sometimes members of the health care team can help families resolve difficulties by encouraging communication, or defusing tense situations
- You must observe and report signs of abuse when necessary
