Chapter 11 ~ Tourism Services

Question 1

A city organization that promotes industry and retail development and markets tourism to the city

Answer 1

Chamber of Commerce

Question 2

A municipal or private organization that promotes tourism and provides convention

Answer 2

CVB (Convention and Visitors Bureau)

Question 3

A tourism organization that is responsible for creating a marketing plan for a destination and promoting it.

Answer 3

DMO ( Destination Marketing Organization )

Question 4

A free or discounted trip for travel professionals designed to acquaint them with an area in order to help them choose a convention site

Answer 4

FAM tour (Familiarization Tour)

Question 5

First-hand view of a potential conference site by the organizers to determine whether it meets the group’s needs

Answer 5

Site Inspection

Question 6

Agency that oversees national parks, historic sites, marine conservation areas, heritage rivers, and national battlefields, that reports to Environmental Canada

Answer 6

Parks Canada

Question 7

Ensure that only legal items enter the country and Canadians return with goods that do not exceed their quota

Answer 7

Canadian Border and Services Agency

Question 8

Provide Canadians with passports and foreign visitors with travel visas.

Answer 8

Foreign Affairs and International Trade

Question 9

Oversees the regulation of our transportation systems and helps with the building and maintenance of the transportation infrastructure.

Answer 9

Transport Canada

Question 10

The federal department responsible for managing 2 major divisions affecting Canada’s tourism industry.

Answer 10

Canadian Heritage

Question 11

Responsible for the overall well being of the industry in Canada.

Answer 11

Industry Canada