Chapter 10 ~ Travel Services Flashcards

1
Q

A tour in which Canadians travel to a foreign country

A

Outbound Tour

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2
Q

Operator that purchases a large number of airline seats every year from individual airlines at low price, then sells them to tour operators and travel agents at discounted prices.

A

Consolidator

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3
Q

A company that contracts with and pays in advance for services provided by hotels, transportation companies, and other suppliers to create a tour package.

A

Tour Operator

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4
Q

A company that contracts for space with hotels, transportation companies, and other suppliers to create a tour package. This differs from a tour operator because no money changes hands until the space is purchased by client

A

Tour Wholesaler

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5
Q

City where a tour begins

A

Gateway City

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6
Q

Permission to conduct business with travel agency

A

Conference Appointment

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7
Q

An agency that deals almost exclusively with business travel arrangements, as opposed to leisure travel

A

Corporate Travel Agency

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8
Q

Travel agency staffed and equipped to answer and serve all categories of travellers needs.

A

Full Service Travel Agency

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9
Q

An agency that specializes in a particular type of travel, such as adventures travel or cruises.

A

Speciality Travel Agency

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10
Q

Person who has satisfactory completed the certification process of the Canadian Institute of Travel Counsellors

A

Travel Counsellor

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11
Q

The practice of using a trip as an award for performing a certain set of standards.

A

Incentive Travel

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12
Q

A tour which participants travel between destinations without a guide, but are met at each destination by a host guide from that community.

A

Hosted Tour

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13
Q

An organized tour led by a professional tour guide.

A

Escorted Tour

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14
Q

A tour that brings guests from a foreign country to Canada, generating jobs and revenue for Canadians

A

Inbound Tour

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15
Q

A tour in which Canadians travel to a foreign country.

A

Outbound Tour

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16
Q

A bonus or extra commission earned for doing volume business.

A

Override

17
Q

Sightseeing guide who has particular knowledge about history, people and events that have shaped a region and who is specifically trained to show sights of a region.

A

Step-on Guide