Chapter 11 - Lean Manufacturing Flashcards
__________ is an american researcher who did an extensive study on the Toyota Production System
Mike Rother
_______ is a german mathematician who introduced a probability theory to measure normal distrubution of errors. Six Sigma is traced back to this person
Carl Frederick Gauss
_______ is an american statistican who developed many of today’s principles of quality control while working to improve the reliability of telephone systems
Walter Shewhart
____ is an American engineer and statistician who perfected sampling techniques used by the US census department. his work was more widely accepted by business leaders in japan.
W. Edwards Deming
Lean is defined as producing ______ is needed, _____ it is needed, in the right _______, and nothing more.
producing what is needed,
When it is needed,
in the right quantity
8 wastes Lean attempts to eliminate:
D - defects
O - over production
W - waiting
N - non utilized resources
T - transportation
I - inventory excess
M - motion
E - Excess processing
5 steps of 5s+:
Sort, Set in order, Shine, Standardize, Sustain
What does the + in 5s+ mean?
SAFETY
Six Sigma
a rigorous and disciplined methodology that uses data and statistical analysis to measure and improce a comany’s performance by identifying and reducing defects in manufacturing
Today the ________ is Japan’s highest award for quality management.
Deming Prize
the end-to-end business process which designs, produces and delivers a product or service
value stream
ISO 9001 is….
International Standardization Organization’s quality management procedure
root cause analysis is a 4 steps process that:
- defines the problem
- creates a cause and effect chart
- identifies effective solutions
- implements preferred solutions
