Chapter 1 - Leadership

Question 1

Leadership is not…

Answer 1

seniority
position
tittle
personal attributes
management

Question 2

Primary Functions of leadership is….

Answer 2

Establish direction
align people
motivate and inspire

Question 3

5 Key Leadership Skills….

Answer 3

Subordinate Development
Communication
Empowerment
Delegation
Conflict Management

Question 4

What are some of the benefits of delegation?

Answer 4

Developes subordinates
brings new strengths and ideas to the task

Question 5

How is conflict management different from conflict elimination?

Answer 5

constructive rather than destructive results
-can lead to decreased work production, loss of job satisfaction, and employees leaving to get away from the conflict

Question 6

Can conflict be eliminated?

Answer 6

No, conflict will never be eliminated, but it should be managed

Question 7

What are the four responses to conflict?

Answer 7

avoidance
diffusion (cool off)
confrontation (use authority to resolve)
negotiation

Question 8

What are the four types of situational leaders?

Answer 8

Directing
Coaching
Supporting
Delegating

Question 9

Suggests that there is no one size fits all to leadership

Answer 9

Situational Leadership

Question 10

How do task-oriented leaders differ from people-oriented leaders?

Answer 10

People-oriented leadership (focus on team) is the opposite of task-oriented leadership (focus on task)

Question 11

3 traits of Task-Oriented Leadership

Answer 11

leader focuses on tasks
less concerned with catering to employees
concerned only with solution

Question 12

5 traits of People-Oriented Leadership

Answer 12

Focuses on organizing / supporting / developing team
Encourages collaboration
Opposite of task oriented
Friendly and approachable
Treats everyone equally

Question 13

Leadership Style: born leaders with natural personal attributes

Answer 13

Trait Approach

Question 14

Leadership Style: Those that learn by observing the success or failures of other leaders

Answer 14

Behavior Approach

Question 15

Leadership Style: The use of power and influence to get results

Answer 15

Power-influence Approach

Question 16

Leadership Style: Handling each situation differently based on its unique characteristics

Answer 16

Situational Approach

Question 17

Leadership Style: non-authoritarian, “hands-off”, leaders try to give the least possible guidance to achieve control through less obvious means

Answer 17

Laissez Faire

Question 18

Leadership Style: Leader dictates policies and procedures. Example: Adolph Hitler

Answer 18

Autocratic Leadership Style

Question 19

Leadership Style: Leader involves subordinates in
goal setting but retains the final decision making authority. Example: Abraham Lincoln

Answer 19

Participative Leadership Style

Question 20

Leadership Style: Based on the leaders’ strict adherence to rules and policies

Answer 20

Bureaucratic Leadership

Question 21

Leadership Style: Gathers followers through both personality and charm rather than any form of external power or authority

Answer 21

Charismatic Leader

Question 22

Leadership Style: shares power, emphasis on trust and empath, enhancing growth of individuals, increasing teamwork

Answer 22

Servant Leader

Question 23

Leadership Style: Focuses on followers and motivating them to higher levels, expects the best from team, inspires people to look at needs of team, provides stimulating work, takes time to recognize good work and good people

Answer 23

Transformation Leadership