Chapter 11 - How finance function interacts with HR Flashcards

1
Q

How far forward does a typical HR plan look forward?

A

3-5 years

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2
Q

What are the stages of HR planning?

A
  1. Strategic analysis
  2. Internal analysis
  3. Identify gap between supply and demand
  4. Put plans into place to close gap
  5. Review
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3
Q

How are shortfalls between supply and demand adjusted?

A
  • Internally - transfers, promotions and training
  • Externally
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4
Q

What are the stages of the HR cycle?

A
  1. Recruitment
  2. Selection
  3. Training and development
  4. Performance management
  5. Incentives and motivation
  6. Reward
  7. Termination
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5
Q

What are the stages of the recruitment plan?

A
  • Agree vacancy
  • Job analysis
  • Job description
  • Person specification
  • Source candidate
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6
Q

What does a typical job description include?

A
  • Title
  • Role
  • Salary
  • Duties
  • Working conditions
  • Position with regards to wider company
  • Key difficulties
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7
Q

What are the contents of person specification (BADPIGS)?

A
  • Background
  • Attainments
  • Disposition
  • Physical make up
  • Interests
  • General intelligence
  • Special attributes
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8
Q

What methods can be used to source candidates?

A
  • Internal sourcing
  • Internal and social media
  • Recruitment consultants
  • Job centres/fairs
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9
Q

What are the steps of the selection process?

A
  • Application form
  • Selection interviews
  • Selection testing
  • Assessment centre
  • References
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10
Q

What are the 2 types of selection testing?

A
  • Proficiency and attainment
  • Psychometric
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11
Q

What are the steps of the training and development process?

A
  1. Identify needs
  2. Set training objectives
  3. Plan training
  4. Deliver training
  5. Evaluate training
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12
Q

What are the 4 stages of how training and development are evaluated?

A
  1. Reaction
  2. Learning
  3. Behaviour
  4. Results
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13
Q

What are the 4 steps to managing employee performance?

A
  • Set SMART targets
  • Monitor
  • Review
  • Action plan
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14
Q

What are the 6 main barriers to effective appraisal

A
  • Confrontation
  • Judgement
  • Chat
  • Bureaucracy
  • Annual event
    Unfinished business
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15
Q

What is Maslow’s hierarchy of needs (bottom up)

A
  • Basic
  • Safety
  • Social
  • Ego
  • Self fulfilment
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16
Q

What are the 3 ways of rewarding employees?

A
  • Basic pay
  • Performance related pay
  • Benefits
17
Q

How does the finance work work with HR?

A
  • Identify appropriate KPIs
  • Assemble KPI data
  • Analyse
  • Advise
  • Apply
18
Q

What are examples of relevant HR KPIs?

A
  • Recruitment and selection
  • Training and development
  • Performance management
  • Motivation
  • Reward systems