Chapter 11

Question 0

Goal setting theory

Answer 0

People have conscious goals that energize them and direct their thoughts and behaviors toward a particular ends

Question 1

Motivation

Answer 1

Forces that energize, direct and sustain a person’s efforts

Question 2

Stretch goal

Answer 2

Targets that are particularly demanding, sometimes impossible

Question 3

Law of effect

Answer 3

Edward thorndike: behavior that is rewarded will most likely be repeated

Question 4

Reinforcers

Answer 4

Positive consequences that motivate behavior

Question 5

Organizational behavior modification(OB MOD)

Answer 5

Applying reinforcement theory in settings

Question 6

Positive reinforcement

Answer 6

Consequences that increases liklihood of a behavior

Question 7

Negative reinforcement

Answer 7

Removing or withholding an unfavored consequences

Question 8

Punishment

Answer 8

Giving out an aversive consequences

Question 9

Extinction

Answer 9

Failing to apply a reinforcing consequences

Question 10

Expectancy theory

Answer 10

People will behave in a way that believe will result in the most favored outcome

Question 11

Expectancy

Answer 11

Employee perception that there efforts will enable them to attain their performance goals

Question 12

Outcome

Answer 12

Consequences ones receives for performances

Question 13

Instrumentality

Answer 13

Likelihood that performance will be followed by a particular outcome

Question 14

Valence

Answer 14

The VALUE an outcome holds for the person contemplation it

Question 15

Maslow’s need hierarchy

Answer 15

People are motivated to satisfy unmet needs to a specific order

Question 16

Alderder’s ERG theory

Answer 16

People have three basic needs that can operate simultaneously

Question 17

Extrinsic rewards

Answer 17

Rewards given to a person by boss or superior

Question 18

Intrinsic reward

Answer 18

Reward a worker receives from performing a job itself

Question 19

Job rotation

Answer 19

Changing from one routine task to another to alleviate boredom

Question 20

Job enlargement

Answer 20

Giving people more task to alleviate boredom

Question 21

Job enrichment

Answer 21

Changing a task to make it inherently more favored

Question 22

Two factor theory

Answer 22

Herzberg’s theory describe two factors affecting people’s work motivation and satisfaction

Question 23

Hygiene factors

Answer 23

Upkeep of the work place; company policies, working conditions, pay

Question 24

Motivators

Answer 24

Factors that make a job more motivating.

Question 25

Growth need strength

Answer 25

The degree inwhich individuals want personal psychological development

Question 26

Empowerment

Answer 26

The process of sharing power with employees

Question 27

Equity theory

Answer 27

People asses how fairly they have been treated, according to two factors. Outcomes and factors

Question 28

Procedural justice

Answer 28

Using a fair process in decision making and making other know they have been treated fairly

Question 29

Quality of work programs( OWL)

Answer 29

Programs that are designed to create workplace that enhances well-being

Question 30

Psychological contract

Answer 30

Set of perceptions of what empolyees owe their employers and what employers own employees