Chapter 11 Flashcards
asynchronous
Occurring at different times.
brainstorming
A process for generating creative ideas.
collective intelligence
The total intelligence of a group. It is also referred to as the wisdom of the crowd.
collaborative workspace
Is where people can work together from any location at the same or a different time.
crowdsourcing
Outsourcing tasks (work) to a large group of people.
decision rule
A prescriptive rule that sets a recommendation given a specific set of circumstances.
group decision making
A situation in which people make decisions together.
group decision support system
(GDSS) An interactive computer-based system that facilitates the solution of semi-structured and unstructured problems by a group of decision makers.
group support system
(GSS) Information system, specifically DSS, that supports the collaborative work of groups.
groupthink
Continual reinforcement of an idea by group members in a meeting.
groupware
Computerized technologies and methods that aim to support people working in groups.
group work
Any work being performed by more than one person.
idea generation
The process by which people generate ideas, usually supported by software (e.g., developing alternative solutions to a problem). Also known as brainstorming.
online workspace
A place where participants can collaborate while working in different time.
process gain
In a group support system, improvements in the effectiveness of the activities of a meeting.