Chapter 10 - Managing managers in the multinational enterprise

Question 1

Black and Gregersen think that when it comes to successfully managing expatriate managers, there best practices

Answer 1

Focus on creating knowledge and leadership skills

Make sure that candidates have cross cultural skill to match their technical abilities

Prepare people to make the transition back to their home offices

Question 2

Managers are best positioned to

Answer 2

Engage in the international transfer of NLB FSAs from home

Identify the need for new FSA development in host countries and facilitate such development

Melt both LB and NLB FSAs

Question 3

Successful companies look for five characteristics in an expatriate

Answer 3

A drive to communicate

Broad based sociability

Cultural flexibility

A cosmopolitan orientation

A collaborative negotiation style

Question 4

Problems which lead to issues with expatriates

Answer 4

Underestimate impact of cultural distance

Responsibility of expatriates given to HR

Management believe that expatriates should not complain

The belief that expatriates don’t need help readjusting back home

Question 5

What to do to make expatriates profitable?