chapter 10 Flashcards

work motivation

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1
Q

motivation definition

A

set of energetic forces that originate within as well as beyond an individual to initiate

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2
Q

factors of motivation

A
  1. direction = the goals a person chooses to work toward
  2. intensity = the # of things produced or accomplished
  3. performance = the time someone is willing to spend on a task

performance = motivation x ability x environment

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3
Q

extrinsic motivation definition

A

originates from outside the individual eg. pay

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4
Q

intrinsic motivation definition

A

originates from inside the individual eg. enjoying the work itself

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5
Q

approaches to studying motivation:

A
  • needs based
  • behavioral
  • job based
  • cognitive process
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6
Q

needs based theory

A
  • to fulfill needs
  • needs can be physiological or psychological, fixed or varying in need strength, hierarchically arranged or non hierarchically arranged
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7
Q

needs based: maslow’s theory

A

lower levels must be fulfilled first

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8
Q

needs based:
erg theory

A
  • existence, relatedness, growth
  • can be motivated by all 3 at the same time
  • as you up the triangle, it goes from satisfaction to progression
  • as you go down the triangle, it goes from frustration to regression
  • no notion of hierarchy
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9
Q

needs based:
two factor theory

A
  • hygiene factors: do not motivate when present but may reduce motivation if not met
  • motivator factors: do motivate if they are present
  • limited empirical support for the theory
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10
Q

needs based:
self determination theory

A
  • controlled (external) to self determined (internal)
  • need fulfillment to self determined motivation

basic needs: autonomy, competence, relatedness

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11
Q

cognitive process based theory

A

focus on how motivation develops and what factors cause motivation to exist

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12
Q

cognitive process based : equity theory

A

the comparison that individuals make to determine if what they are receiving fair compared to the amount they are giving

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13
Q

cognitive process based : organizational justice theory

A
  • distributive justice: perceived fairness of the processes used to make important decisions within the organization
  • procedural justice: perceived fairness of the processes used to make important decisions within the organization
  • interactional/ interpersonal justice: fairness of the interpersonal treatment received from one’s manager
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14
Q

cognitive process based : expectancy theory

A

(E) expectancy -represents the extent to which individuals believe that their efforts will lead to their desired performance
(I) instrumentality -reflects whether individuals expect their performance to lead to an outcome or reward
(V) valence - defines the value that a person places on that reward

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15
Q

cognitive process based : goal theory

A

goals should be SMART - Specific, Measurable, Attainable (aggressive but achievable), Relevant and Time- Bound

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16
Q

goal theory: self regulation & self efficacy

A
  • self regulation: the capacity to control one’s impulses
  • self efficacy: a person’s belief in one’s own abilities
17
Q

job based theory

A
  • proposes five core job characteristics: skill variety, task identity, task significance, autonomy, and feedback
18
Q

compensation

A

the total amount of both monetary and non-monetary pay provided to an employee by an employer

19
Q

behavioral approach theory

A

says that behavior is largely a function of its consequences

20
Q

behavioral approach theory: types of reinforcements

A
  1. positive reinforcement
  2. negative reinforcement
  3. punishment
  4. extinction
21
Q

behavioral approach theory: reinforcement schedules

A
  1. continuous: reinforcement follows every instance of a behavior
  2. fixed ratio: reinforcement follows after a set number of behaviors are observed
  3. fixed interval: reinforcement follows after a set period of time
  4. variable ratio: reinforcement follows a random pattern
22
Q

motivation + approach

A

extrinsic: behavioral & cognitive
intrinsic: job based & needs based

23
Q

types of compensation

A
  • benefits
    eg. retirement plans, life insurance
  • incentives
    eg. rewards, bonuses, recognition based rewards