Chapter 10

Question 1

home country

Answer 1

country where the organization’s headquarters are located

Question 2

host country

Answer 2

• a country (other than home country) where the org. operates a facility
• host-country nationals: employees who are citizens of the host country

Question 3

third country

Answer 3

• country that is neither the home or host country
• assistant from another country

Question 4

expatriates

Answer 4

employees who take assignments in other countries

Question 5

domestic organization

Answer 5

• idea for serving local, regional, and national market
• corporate headquarters

Question 6

International organizations

Answer 6

• exporting domestically produced items to other countries to be sold there
• setting up operations in one or more additional countries

Question 7

multinational companies

Answer 7

• expand on a broader scale
• move production facilities from high-cost locations to low-cost locations

Question 8

global organizations

Answer 8

• highest level of involvement in the marketplace
• offering top products to segments of the market while keeping costs as low as possible

Question 9

transnational HRM system

Answer 9

• decision making from a global perspective (variety of cultures)
• outcomes of THRM balance uniformity with flexibility

Question 10

culture

Answer 10

a community’s set of shared assumptions about how the world works and what ideals are worth striving for

Question 11

individualism/collectivism

Answer 11

• strength of the relation between an individual and other individuals in the society
• HIGH I: (Canada/USA/Netherlands) people tend to think and act as individuals rather than as a group, self-reliant
• HIGH C: (Columbia/Pakistan) think of themselves as members of a group and devote themselves to interests of others

Question 12

power distance

Answer 12

• the way cultures deal with unequal distribution of power and define the amount of inequality that is normal
• HIGH: (India) normal for large differences
• LOW: (Denmark) eliminate inequalities

Question 13

uncertainty avoidance

Answer 13

• how cultures handle the fact that the future is unpredictable
• HIGH: (Greece/Portugal) rely on lay, religion, technology

-LOW: (Jamacia/Singapore) take each day as it coms

Question 14

masculinity/feminity

Answer 14

• M: a culture that values achievement, money making, assertiveness, and competition (Germany/Japan)
• F: culture places high value on relationships, service, care for others (Norway/Sweden)

Question 15

long-term / short-term orientation

Answer 15

• LT: value saving and persistence (Asia)
• ST: promote respect for past tradition and social obligations in the present (Canada/USA)

Question 16

indulgence / restraint

Answer 16

• how a culture controls the desire to pursue enjoyment and fun
• I: freedom, pleasure, leisure (Can/Mexico/USA)
• R: control the impulse to gratify personal needs, strict social norms (Russia/China)

Question 17

t/f - canada suffers from a shortage of skilled workers in many occupations, and this problem is expected to increase

Answer 17

true

Question 18

t/f - in countries with lower levels of educational attainment, companies with limit their activities to high-skill, low-wage jobs

Answer 18

false
- companies will limit their activities to LOW-SKILL and LOW-wage jobs

Question 19

political-legal system

Answer 19

government, laws and regulations

Question 20

economic system

Answer 20

• education is free to students
• socialist systems take a higher percentage of each workers income as it increases
• capitalist systems ted to let workers keep more of their earnings

Question 21

as organizations consider decisions about their level of international activity, HR professionals should provide information about the relevant HR issues such as:

Answer 21

local market pay rates and labour laws

Question 22

how do organizations achieve an understanding of the region’s business and social culture?

Answer 22

by hiring host-country nationals to fill foreign positions

Question 23

At organizations where temporary workers are needed and no Canadian citizens are available to perform the job, companies hire with ____ or ____.

Answer 23

• Mobility Program
• Temporary Foreign Worker Program (TFWP) – 10-30%

Question 24

digital nomad (global nomad)

Answer 24

remote worker who uses technology to work from coffee shops, hotels, co-working spaces or libraries

Question 25

selection of employees for international assignments are able to/have:

Answer 25

• competency
• ability to communicate verbally/non-verbally in foreign country
• flexibility and sensitivity to cultural differences
• motivation and enjoys challenges
• willingness to learn about foreign country
• support from family

Question 26

emotional stages associated with global assignments

Answer 26

• honeymoon
• culture shock
• recovery
• adjustment

Question 27

honeymoon

Answer 27

worker experiences a fascination and euphoria as they enjoy the novelty of the new culture and compare to their culture

Question 28

culture shock

Answer 28

• isolation, criticism and discomfort that occur during the process if adjusting to a new culture and its norms, values and perspectives