Chapter 10 Flashcards
Which of the following BEST describes job analysis?
A systematic analysis of jobs within an organization
What is a strike by unionized workers?
Union employees walk off the job and refuse to work
Which performance appraisal method focuses particular attention on examples of especially good or poor performance on the part of the employee?
Critical incident method
a list of duties and responsibilities of a job, its working conditions, and the tools, materials, equipment and information used to perform it
Job description
a gainsharing plan
An incentive plan that rewards groups for productivity improvements
“Tell me about a situation where you took action to solve a problem that you were facing.” This is an example of the type of question that would be asked in the ___________ interviewing approach.
behaviour-based
a list of each management position, who occupies it, how long that person will likely stay in the job, and who is qualified as a replacement
A replacement chart
an indication of the value of those people who work for and produce goods and services for an organization
Human capital
Danny is applying for a job in the pharmaceutical industry. As he reads a particular job post, he analyzes how well his skills, abilities, and other credentials and qualifications fit. This criteria represents the ________.
job specification
_______ is the process by which labour and management negotiate conditions of employment for union-represented workers.
Collective bargaining
_________ occurs when union members agree to not buy the products of a targeted employer.
A boycott
When a firm invests in highly specialized training of engineers, scientists, and technology specialists, they are investing in which segment of their workforce?
Knowledge workers
When the sales department needs to hire more staff, the corporate skills inventory system was used to determine if any current employees had the skills needed for the new position. This is an example of________.
internal recruiting
A(n) ________ is a labour contract clause tying future raises to changes in consumer purchasing power.
cost-of-living adjustment
considered to be a contingent worker?
Those hired to complete a specific project without long-term ties
a contingent worker?
Those hired to complete a specific project without long-term ties
__________ is the process of introducing new employees to the company’s policies and programs, the co-workers and supervisors they will interact with, and the nature of their job.
Orientation
What is the term used to describe a series of exercises in which management candidates perform realistic management tasks while being observed by appraisers?
Assessment centre
An employer wants to provide an incentive to all employees in the organization. What type of incentive would provide employees with a bonus based on how much money is made over a predetermined base level?
Profit sharing
_____ is a method for resolving a labour dispute in which both parties agree to submit to the judgment of a neutral party.
Arbitration
Health insurance, vacation days, and retirement plans are all examples of ________
benefits
What is the view that employees are valuable to an organization based on their talents and skills, and should work in a way that best supports the success of the organization?
Talent management
worker’s compensation insurance?
The continuation of a worker’s pay when they are injured on the job, until they are able to work again
What is salary?
Compensation in the form of money paid for discharging the responsibilities of a job
What is 360-degree feedback on a performance evaluation?
One that includes evaluations by everyone around the employee, including supervisors, customers, suppliers, vendors, and coworkers
Which of the following tools is used by HR managers to determine the internal supply of candidates for positions within an organization?
Employee information systems
