chapter 1 What is Organizational Behavior?

Question 1

what is organizational behavior?

Answer 1

field of study devoted to understanding , explaining, and improving the attitudes and behaviors of induvial’s and groups in organizations

Question 2

what are the five components that effect work behavior?

Answer 2

personality
stress
attitude
life experience
creativity

Question 3

what is resource based view?

Answer 3

valuable resources that can create profits over the long term

Question 4

what 2 components make up resource value?

Answer 4

Rarity
- hard to find
- limited supply
Inimitable
- history
- numerous small decisions
- social complexity

Question 5

what makes people rare and inimitable?

Answer 5

KSA’s -knowledge, skills, attributes
social capital -who you know
culture

Question 6

is there evidence that people really matter?

Answer 6

HIGH-PERFORMANCE WORK PRACTICES
higher pay
selective hiring
training and development
voice for employees
fair procedures

Question 7

what are the 2 organizational mechanisms?

Answer 7

culture and structure

Question 8

what are the 4 group mechanisms?

Answer 8

leadership:
- styles and behavior
- power and negotiation
teams:
- processes and communication
- characteristics and diversity

Question 9

what are the 2 individual characteristics?

Answer 9

ability
personality and cultural values

Question 10

what are the 5 individual mechanisms?

Answer 10

job satisfaction
stress
motivation
trust, justice, ethics
learning and decision making

Question 11

what are the 2 individual outcomes?

Answer 11

job performance
organizational commitment

Question 12

B = f (p,e)

Answer 12

Behavior = a function of ( person, environment)
behavior both influences and is influenced by personal and environmental factors

Question 13

3 factors of reciprocal determination?

Answer 13

Behavior
-actions
-choices
-expressions
Personal factors
-cognition
-personality
-biological
Environmental factors
-social
-physical