Chapter 1 The Importance of Communication

Question 1

What is Communication?

Answer 1

Communication is the process of creating meaning through symbolic interaction

Question 2

What are Symbols?

Answer 2

Symbols represent things, people, ideas, and events in ways that make communication possible

Question 3

Linear Communication Model

Answer 3

Theorists made a model to represent communication.
Senders encode messages that they send to receivers, who decode the messages by assigning meaning. Kind of like a tennis match. Communicators take turns being the sender and receiver.

-The linear model shows that communication occurs in an environment that includes both current circumstances and the personal and cultural experiences each person brings to the encounter.

Question 4

What is a Channel?

Answer 4

The method by which a message is conveyed between people

Question 5

What is noise?

Answer 5

includes not only sounds, but any factor that interferes with effective communication

Question 6

There are three types of noise

Answer 6

External Noise, Physiological Noise, and Psychological Noise

Question 7

External Noise?

Answer 7

Includes factors OUTside of a person that are distracting or make hearing difficult. For example you may be distracted by a noisy lawnmower or the vibration of a phone in your pocket

Question 8

Physiological Noise?

Answer 8

Involves biological factors that interfere with communication. It’s difficult to listen good if you are tired, or hungry, or sick.

Question 9

Psychological Noise?

Answer 9

Refers to thoughts and feelings that distort or disrupt communication. If you believe someone dislikes you, you may perceive everything that person says in a negative way

Question 10

Transactional Communication Model

Answer 10

Contrast to the linear view.

The Transactional Communication model depicts a process in which people send and receive messages simultaneously. For example. If you tell your mom her new haircut looks “sick,” her facial expression might tell you immediately that she is offended, even though you meant it as a compliment.

Perhaps someone yawns while you are telling a story. Even though you are a sender in these instances at the same time you are a receiver as well.

Question 11

What is Feedback?

Answer 11

Feedback is a receiver’s perceivable response to a sender’s message

Question 12

What is Intrapersonal Communication?

Answer 12

Intrapersonal Communication is “Communicating with oneself” It involves that little voice inside your head

Question 13

What is Dynamic Communication?

Answer 13

Dynamic Communication is used to describe two-person interaction. Dynamic Communication can occur when people talk in person or via electronic means (text, a DM)

Question 14

What is Interpersonal Communication?

Answer 14

Interpersonal Communication is when the people involved are part of close relationships in which they treat each other as unique individuals.

Question 15

What is Small Group Communication?

Answer 15

Small Group Communication is when every person can participate actively with other members.

Question 16

What is Organizational Communication?

Answer 16

Organizational Communication is when larger, more permanent collections of people engage and work to achieve goals

Question 17

What is Public Communication?

Answer 17

Public Communication occurs when a group becomes too large for all members to contribute at one time.

Question 18

What is Social Media?

Answer 18

A collection of electronic platform that allow everyday people to post, view, comment and share content electronically.

Question 19

Social Media

Answer 19

Social media is social
Social media is entertaining
Social media is a means of identity management
Social media can hijack your time
Social media is distracting
Social media can make you feel bad

Question 20

5 Tips For Communicating Well on Social Media

Answer 20

-Choose the best medium
-Think before you post
-Adapt to the audience
-Respect others’ need for undivided attention
-Keep your cool

Question 21

What is Communication Competence?

Answer 21

Communication Competence involves achieving your goals in a manner that, ideally, maintains or enhances the relationship in which it occurs.

Question 22

What is Mass Communication?

Answer 22

Mass Communication consists of messages that are transmitted to large widespread audiences via electronic and print media such as magazines, television, radio, websites, and blogs

Question 23

What is Self-Monitoring?

Answer 23

Self-monitoring involves paying close attention to situational cues and adapting one’s behavior accordingly