Chapter 1: The Company Officer I Flashcards

1
Q

The fire and emergency services organization is based on a _____ structure that assigns rank in a hierarchy of authority that is pyramid-shaped?

A

Scalar

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2
Q

The fire and emergency services organization is based on a scalar structure that assigns rank in a hierarchy of authority is is ______ shaped

A

Pyramid shaped

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3
Q

Who determines and assigns the duties, responsibilities, authority, accountability, and rank designations for all fire and emergency services personnel?

A

Authority having jurisdiction (AHJ)

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4
Q

Who is the largest single officer group within the fire and emergency services?

A

Company Officers

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5
Q

What type of function provides services directly to external customers based on the organization’s mission statement and goals?

A

Line functions

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6
Q

What type of function provides services to the line units (internal customers) based on the objectives established to attain the organization’s goals?

A

Staff/support functions

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7
Q

What type of instruction emphasizes job-specific learning objectives, training or education?

A

Training

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8
Q

What type of instruction emphasizes knowledge based learning objectives that are not tied to a specific job, training or education?

A

Education

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9
Q

Who created the Fire and Emergency Services Higher Education Model Curriculum?

A

US Fire Administration(USFA) and National Fire Academy (NFA)

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10
Q

What does the acronym KSA mean?

A

Knowledge
Skills
Abilities

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11
Q

What NFPA number is titled “Standard for fire fighter professional qualifications”?

A

NFPA 1001

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12
Q

What NFPA number is titled “Standard for Fire Services Instructor Professional Qualifications”?

A

NFPA 1041

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13
Q

What individual is a the tip of the fire and emergency services spear?

A

Company officer

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14
Q

A person who or directs a unit = ?

A

Leader

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15
Q

A person who is responsible for directing the performance of other people or employees = ?

A

Supervisor

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16
Q

What is the company officers most important task?

A

Ensure safety of the unit’s personnel

17
Q

The company officer represents the administration to the _______, and the unit to the ______?

A

Administration to the unit

Unit to the administration

18
Q

Challenges that a new officer will encounter consist of learning and applying what concepts?
(5 things)

A
Leadership
Ethics
Supervison
Responsibility
Authority
19
Q

Company officers have responsibilities to all of the following individuals? (6 people)

A
Subordinates
Organization
Public
Profession
Family
Themselves
20
Q

What individuals may have certain expectations of a new company officer? (4 individuals)

A

Family members
Former peers and firefighters
Administrators
Public

21
Q

Which expectations may be the most difficult to overcome?

A

Internal expectations

22
Q

A new officer should rarely resort to using what as a reason for compliance?

A

Rank

23
Q

An individual who accomplishes organizational objectives through effective and efficient handling of material and human resources = ?

A

Manager

24
Q

According to NFPA 1021 the categories of the duties of a company officer are (6 things)?

A
Human resources management
Community and government relations
Administration
Inspection and investigation
Emergency service delivery
Health and safety
25
Q

When assigned to a fire suppression incident, Level 1 officers may also be responsible for the initial fire cause determination or investigation process, that duty requires what actions to be performed?

A

Secure incident scene
Preserve evidence
Interview witnesses and emergency personnel
Notify a fire investigator when the situation warrants it

26
Q

Officers may supervise salvage and overhaul operations at incidents that involved criminal activity, at these incidents, officer should take what actions?

A

Notify the appropriate law enforcement agency
Designate the scene as a crime scene
Maintain security of the scene until fire investigation personnel arrive

27
Q

Upon arrival the first arriving company officer must develop and initiate what two plans and one system?

A

Incident action plan
Incident safety plan
Incident command system

28
Q

What policies are nonnegotiable?

A

Safety policies

29
Q

As a member of management, the officer must perform the functions of what level of supervisor?

A

First level

30
Q

What are the four roles that a company officer must learn to play effectively and simultaneously?

A

Leader
Supervisor
Manager
Unit member

31
Q

Who has the first contact with all fire department customers?

A

Company Officer

32
Q

Who has the first direct contacts the public will have with the fire and emergency services of a local government?

A

Company officer and members of a unit

33
Q

Who expects the company officer to supervise the unit and effectively complete the assigned duties?

A

Organization’s administration

34
Q

The public sees and may judge the entire organization though the actions of who?

A

Company officer and crew

35
Q

Who is the vital link between the unit and the administration of the organization?

A

Company officer

36
Q

When may authoritative leadership take a secondary role?

A

Subordinates express safety concerns

37
Q

What type of supervision may be the most difficult type of supervision one can encounter?

A

Company officer level supervision

38
Q

The success of any fire and emergency services organization is directly proportional to its __________________

A

Community Involvement