Chapter 1: The Company Officer I

Question 1

The fire and emergency services organization is based on a _____ structure that assigns rank in a hierarchy of authority that is pyramid-shaped?

Answer 1

Scalar

Question 2

The fire and emergency services organization is based on a scalar structure that assigns rank in a hierarchy of authority is is ______ shaped

Answer 2

Pyramid shaped

Question 3

Who determines and assigns the duties, responsibilities, authority, accountability, and rank designations for all fire and emergency services personnel?

Answer 3

Authority having jurisdiction (AHJ)

Question 4

Who is the largest single officer group within the fire and emergency services?

Answer 4

Company Officers

Question 5

What type of function provides services directly to external customers based on the organization’s mission statement and goals?

Answer 5

Line functions

Question 6

What type of function provides services to the line units (internal customers) based on the objectives established to attain the organization’s goals?

Answer 6

Staff/support functions

Question 7

What type of instruction emphasizes job-specific learning objectives, training or education?

Answer 7

Training

Question 8

What type of instruction emphasizes knowledge based learning objectives that are not tied to a specific job, training or education?

Answer 8

Education

Question 9

Who created the Fire and Emergency Services Higher Education Model Curriculum?

Answer 9

US Fire Administration(USFA) and National Fire Academy (NFA)

Question 10

What does the acronym KSA mean?

Answer 10

Knowledge
Skills
Abilities

Question 11

What NFPA number is titled “Standard for fire fighter professional qualifications”?

Answer 11

NFPA 1001

Question 12

What NFPA number is titled “Standard for Fire Services Instructor Professional Qualifications”?

Answer 12

NFPA 1041

Question 13

What individual is a the tip of the fire and emergency services spear?

Answer 13

Company officer

Question 14

A person who or directs a unit = ?

Answer 14

Leader

Question 15

A person who is responsible for directing the performance of other people or employees = ?

Answer 15

Supervisor

Question 16

What is the company officers most important task?

Answer 16

Ensure safety of the unit’s personnel

Question 17

The company officer represents the administration to the _______, and the unit to the ______?

Answer 17

Administration to the unit

Unit to the administration

Question 18

Challenges that a new officer will encounter consist of learning and applying what concepts?
(5 things)

Answer 18

Leadership
Ethics
Supervison
Responsibility
Authority

Question 19

Company officers have responsibilities to all of the following individuals? (6 people)

Answer 19

Subordinates
Organization
Public
Profession
Family
Themselves

Question 20

What individuals may have certain expectations of a new company officer? (4 individuals)

Answer 20

Family members
Former peers and firefighters
Administrators
Public

Question 21

Which expectations may be the most difficult to overcome?

Answer 21

Internal expectations

Question 22

A new officer should rarely resort to using what as a reason for compliance?

Answer 22

Rank

Question 23

An individual who accomplishes organizational objectives through effective and efficient handling of material and human resources = ?

Answer 23

Manager

Question 24

According to NFPA 1021 the categories of the duties of a company officer are (6 things)?

Answer 24

Human resources management
Community and government relations
Administration
Inspection and investigation
Emergency service delivery
Health and safety

Question 25

When assigned to a fire suppression incident, Level 1 officers may also be responsible for the initial fire cause determination or investigation process, that duty requires what actions to be performed?

Answer 25

Secure incident scene
Preserve evidence
Interview witnesses and emergency personnel
Notify a fire investigator when the situation warrants it

Question 26

Officers may supervise salvage and overhaul operations at incidents that involved criminal activity, at these incidents, officer should take what actions?

Answer 26

Notify the appropriate law enforcement agency
Designate the scene as a crime scene
Maintain security of the scene until fire investigation personnel arrive

Question 27

Upon arrival the first arriving company officer must develop and initiate what two plans and one system?

Answer 27

Incident action plan
Incident safety plan
Incident command system

Question 28

What policies are nonnegotiable?

Answer 28

Safety policies

Question 29

As a member of management, the officer must perform the functions of what level of supervisor?

Answer 29

First level

Question 30

What are the four roles that a company officer must learn to play effectively and simultaneously?

Answer 30

Leader
Supervisor
Manager
Unit member

Question 31

Who has the first contact with all fire department customers?

Answer 31

Company Officer

Question 32

Who has the first direct contacts the public will have with the fire and emergency services of a local government?

Answer 32

Company officer and members of a unit

Question 33

Who expects the company officer to supervise the unit and effectively complete the assigned duties?

Answer 33

Organization’s administration

Question 34

The public sees and may judge the entire organization though the actions of who?

Answer 34

Company officer and crew

Question 35

Who is the vital link between the unit and the administration of the organization?

Answer 35

Company officer

Question 36

When may authoritative leadership take a secondary role?

Answer 36

Subordinates express safety concerns

Question 37

What type of supervision may be the most difficult type of supervision one can encounter?

Answer 37

Company officer level supervision

Question 38

The success of any fire and emergency services organization is directly proportional to its __________________

Answer 38

Community Involvement