Chapter 1 pt.2 Flashcards

1
Q

Fields that contribute to OB

A

(PASS)

  • Psychology
  • Anthropology
  • Sociology
  • Social Psychology
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2
Q

Psychology

A

-Emotions, learning, motivation, personality, work stress, job satisfaction, employee selection

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3
Q

Anthropology

A

Study of societies– Comparative values, attitudes, cross cultural analysis

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4
Q

Sociology

A

-People in relation to their social environment or culture– Formal organization theory, organization change, organizational culture

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5
Q

Social Psychology

A

People’s influence on one another–behavioral change, communication, groups.., conflict, power

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6
Q

Effects of Globalization on Organizations

A

——-Increased Foreign Assignments

——–Working with People of different Cultures

——–Overseeing the movement of jobs to countries of low-cost labor

——–Adapting to different cultural and regulatory norms

——–Workforce diversity: workforce of men and women from different racial and ethnic groups.

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7
Q

OB MODEL 3 Levels of study

A
  • Individual
  • Group
  • Organization
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8
Q

OB MODEL 3 tables

A
  • Inputs(NOUNS): Variables that lead to processes
  • Processes(VERBS): Actions that individuals groups and organizations do, results of inputs and lead to outcomes.
  • Outcomes: Affected by the other two variable.
    - You want to explain of predict these.
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9
Q

Attitudes

A

Evaluations employees make about objects, people of events.

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10
Q

Stress

A

Unpleasant psychological process that occurs in response to environmental pressures

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11
Q

Task Performance

A

Combination of effectiveness and efficiency at doing you core job tasks.

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12
Q

Citizenship behavior

A

Discretionary behavior that contributes to the psychological and social environment of the workplace. (NOT INCLUDED IN THE JOB DESCRIPTION) (POSITIVE)

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13
Q

Withdrawal behavior

A

Set of actions employees take to separate themselves from the organization. (BEHAVIOR BELOW THE TASK REQUIREMENTS)

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14
Q

Group Cohesion

A

Extent to which members of a group support and validate one another while at work.

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15
Q

Group Functioning

A

The quantity and quality of work group’s output.

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16
Q

Productivity

A

Combination of the EFFECTIVENESS and EFFICIENCY of an organization.

17
Q

Effectiveness

A

Degree to which an organization meets the needs of its customers

18
Q

Efficiency

A

Degree to which an organization can achieve its ends at a low cost.

19
Q

Organizational survival

A
  • The organization is able to exist and grow over the long term.
  • Functions well and fits in the market.
  • EXAMPLE unable to survive or adapt: Blockbuster