Chapter 1: Key Terms Multiple Choice Flashcards
Which of the following best describes a bureaucracy?
A) A flexible and informal organizational structure
B) A collaborative team-based structure
C) A structure focused on customer relationships
D) An organizational form with high specialization, centralized decision-making, and formal rules
D
What does the term “analytics” refer to in organizational decision-making?
A) Making decisions based on intuition
B) The use of data to guide decision-making
C) Relying on opinions to form
strategies
D) Emphasizing emotions over logic
B
What is causal inference?
A) Concluding that one variable causes another
B) Describing a variable’s historical trends
C) Identifying a correlation between two variables
D) Explaining why variables are not related
A
Correlation describes:
A) A random association between unrelated variables
B) A perfect cause-and-effect relationship between two variables
C) A relationship that is always positive
D) A statistical relationship between two variables, ranging from 0 to ±1
D
What is evidence-based management?
A) A perspective advocating for scientific findings as the foundation for management education
B) Decision-making based on opinions
C) A reliance on customer feedback to improve management
D) A method for increasing employee productivity
A
In the context of organizational behavior, “history” refers to:
A) External events unrelated to organizational success
B) Past mistakes that organizations want to avoid
C) Outdated knowledge no longer relevant to the organization
D) A collection of an organization’s experiences, wisdom, and knowledge
D
The human relations movement emphasizes:
A) Technological advancements in the workplace
B) The role of psychological and social forces in influencing work behavior
C) Strict adherence to bureaucratic rules
D) Organizational profitability over employee satisfaction
B
Human resources management focuses on:
A) Applying organizational behavior theories in practice
B) Measuring correlations in management practices
C) Designing optimal workspaces for employees
D) Balancing customer satisfaction and product quality
A
What are hypotheses?
A) Written predictions specifying relationships between variables
B) Established facts about variable relationships
C) Conclusions based on correlation
D) Unrelated assumptions about data
A
What does “inimitable” mean in the context of resources?
A) Common and widely available
B) Easily imitated by competitors
C) Impossible to replicate or copy
D) Unimportant for competitive advantage
C
What is meta-analysis?
A) Reviewing qualitative data
B) Combining results of multiple studies to calculate a weighted-average correlation
C) A study of a single research paper in depth
D) Testing hypotheses within one experiment
B
What does the field of organizational behavior (OB) study?
A) Financial analysis and accounting principles
B) Improving attitudes and behaviors of individuals and groups in organizations
C) Industry trends and market conditions
D) Physical attributes of workspaces
B
The resource-based view argues that competitive advantage is achieved through:
A) Employee satisfaction surveys
B) Financial investments and market analysis
C) Customer retention strategies
D) Rare and inimitable resources
D
The Rule of One-Eighth suggests:
A) Only 12% of organizations will succeed by putting people first
B) A quarter of organizations prioritize profits over employees
C) Success is guaranteed for organizations investing in employee well-being
D) The majority of organizations adopt evidence-based practices
A
What does scientific management focus on?
A) Understanding social forces in work groups
B) Designing efficient work processes using scientific methods
C) Encouraging employee creativity and flexibility
D) Promoting bureaucratic organizational forms
B
