Chapter 1 introduction to materials management Flashcards
Introduction: Gross national product?
The output of goods and services produced by the nation in a given time
introduction: the wealth of the country is measured by?
Gross national product
introduction: what is the source of wealth?
Wealth is measured by the amount of goods and services produced
introduction: to get the most value out of our resources we must design a….
Production process which makes products most efficiently
operating environment: operations management works in a complex environment affected by many factors?
1 government regulation 2 the economy and 3 competition 4 customer expectations and 5 quality
- operating environment order: qualifiers and order winners; What are order qualifiers
Order qualifiers are customer requirements based on price what, quality, or delivery
- Operating environment: Order qualifiers and order winners; what are order winners?
Order winners are competitive characteristics, or combinations of characteristics, that persuade a company’s customers to choose its products or services
- Operating environment: manufacturing strategy; what is delivery lead time?
Delivery lead Time is the time from receipt of an order to the delivery of the product
- Operating environment: manufacturing strategies; for basic strategies for the shortest possible delivery lead time…
1 engineer to order
2 make to order
3 assembled to order
4 make to stock
- Operating environment: manufacturing strategies; Delivery lead times engineer to order?
Engineered to order means that the customer specifications require a unique engineering design or significant customization; long delivery lead time… customer highly involved in the product design
- Operating environment: manufacturing strategies; delivery lead times make to order?
The manufacturer does not start to make the product until the customer’s order is received; delivery lead time is reduced from engineer to order because there is little design time required and inventory is held as raw material
- Operating environment: manufacturing strategies; delivery lead times assembled to order?
Assembled to order means that the product is made from standard components that the manufacturer can inventory and assemble according to a customer order; No design time needed; inventory held ready to assemble
- Operating environment: manufacturing strategies; Delivery lead times make to stock?
Make to stock means the supplier manufactures the goods and cells from finished goods inventory delivery lead time is shortest; customers have very little involvement in product design
- Operating environment: manufacturing strategies; Delivery lead times… Assembled to order; postponement?
Postponement is another application of assembled to order A product design strategy that shifts product differentiation closer to the consumer by postponing identity change to the last possible supply-chain location example computer printers
4.The supply chain concept: Five factors in the supply chain
- All activities and processes to supply a product or service to the customer
- Any number of companies can be linked in the supply chain
- The total supply chain can have a number of supplier customer relationships
- The distribution system can be direct from supplier to customer although many systems have intermediaries called distributors
- Products or services usually flow from supplier to customer; design and demand information usually flows from customer to supplier