Chapter 1: Introduction to Information Systems Flashcards

1
Q

IT Components

A

Next few Flashcards

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2
Q

ITC 1. Hardware

A

Consists of devices such as: the Processor, Monitor, Keyboard + Printer (Tangible items)

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3
Q

ITC 2. Software

A

A program or collection of programs that enable the hardware to process data (non - tangible, i.e. Microsoft Word)

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4
Q

ITC 3. Database

A

A collection of related files or tables containing data

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5
Q

ITC 4. Network

A

A connecting system (wireline or wireless) that permits different computers to share resources

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6
Q

ITC 5. Procedures

A

(These) are the instructions for combining the above components to process information + generate the desired output

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7
Q

ITC 6. People

A

Individuals who use the hardware + software, interface with it, or utilize its output

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8
Q

Why should I study Information Systems (IS)

A

Become more of an informed user

IT offers Career Opportunities (high paying?)

Managing Info Resources (hard process to do?)

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9
Q

Why should I study Information Systems (IS)? Part 2

A
  1. You benefit more when you understand what is “behind” IT applications (apps) ()
  2. You can provide valuable input ()
  3. You can recommend + help select IT Applications ()
  4. You’ll be aware of new Tech ()
  5. You understand how IT improves Performance ()
  6. Understanding IT is very beneficial to Entrepreneurs
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10
Q

Why Study IT?

A

IT = vital to modern Bu + providing many lucrative career opportunities:

I.e.: Programmers, Bu Analysts, Systems Analysts + Designers

Career opportunities will remain strong in the future (robots won’t replace them)?

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11
Q

Chief Information Officer (CIO)

A

Executive in charge of the IS function

(Chief Digital Officer (CDO), Chief Technology Officer (CTO), Chief Operations Officer (COO) are also MIS related)

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12
Q

Managing Info Resources is Difficult + Complex because

A
  1. IS has an enormous strategic value to orgs
  2. IS’s are very expensive ($$$) to acquire, operate + maintain
  3. Evolution of MUS function within the org
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13
Q

Facts —> Information Process

A
  1. Facts are digitized into Data (i.e. umbers + Letters like 122, ABC)
  2. This Data is interpeted? + put into context which makes it into Information (i.e. 122 = Speed of a car at a particular speeding camera)
  3. Information is used in certain situations + context? to then make knowledge (i.e Numbers show Speeding at one area = Gov can make alternative routes)
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14
Q

Traditional Function of MIS Department

A

Managing Systems Development + Systems Project Management

Managing Computer Operations

Staffing, Training + Developing IS skills (in org?)

Providing technical services (personal i.e. IT serviceperson comes to help teacher with showing screen on big monitor)

Infrastructure Planning, Development + Control

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15
Q

New (Consultative) Functions of MIS Department

A

Initiating + Designing Specific strategic IS (specific Functional area IS? like for Marketing?)

Incorporating the Internet + E - commerce into the Bu

Managing system integration including; Internet, Intranets, + Extranets (in + outside org stuff networks?)

Educating the MIS staff about the Bu

also:

Partnering with Bu - unit executives

Managing outsourcing (sending one non - primary function of Bu to chosen contracted company?)

Proactively using Bu + Technical knowledge to seed innovative IT ideas

Creating Bu alliances with Bu partners

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16
Q

Major Capabilities of IS’s

A

Perform high speed, high volume numerical computations

Provide fast, accurate communication + collaboration within + among orgs

Store huge amounts of info in easy -to-access yet small space

Allow quick + inexpensive access to vast amounts of info, worldwide

Interpret vast amounts of data quickly + efficiently

Automate both semiautomatic Bu processes + manual tasks

17
Q

Overview of computer based systems table + i.e’s from slides:

A
  1. Functional Area Information Systems (FAIS)

Functional Areas of Bu = things like:

Accounting

Finance

Productions & Operations Management (hardest to make/change?)

Marketing

HR

Supports activities within specific functional area (i.e System for processing payroll in HR? department)

18
Q

2 IS’s that support entire Org

A
  1. Enterprise Resource Planning (ERP) Systems:

These provide communication among Functional Area ISs (i.e. ERP between Marketing + Finance?)

This integrates all Func areas of org

i.e. Walmart checkout point-of-sales terminal (i.e cash register???)

  1. Transaction Processing Systems (TPS)

Support the “real time” Monitoring, Collection, Storage + Processing of day from the org’s day to day operations

Processes transaction data from Bu events

i.e.e Oracle, SAP System (Systems, Applications, and Productions)

https://www.linkedin.com/pulse/what-sap-meaning-definition-use-webteldotin#:~:text=Systems%2C%20Applications%20%26%20Products%20(SAP,production%2C%20HR%2C%20and%20finance.

19
Q

Interorganizational Information Systems (IOS)

A

Supports many Interorganizational Operations

i.e’s:

Supply Chain Mangaement (SCM) System?:

Manages Flow of Products, Services + Info among Orgs

i.e. Walmart Retail link system connecting Suppliers to Walmart

Electronic Commerce (e - commerce) systems:

Enables Transactions among orgs + between orgs + customers

i.e. www.dell.com

20
Q

Support for Organizational Emp’s

A

Clerical Workers

knowledge Workers’ Office Automation Systems (OAS)

Business intelligence (BI)

Expert Systems (ES)

Dashboards (aka Digital Dashboards)

21
Q

IT Changes the Manager’s Job

A

Decision making = the most important managerial task

IT changes the way managers make decisions

IT provide near-real-timie info (fast + current?)

Managers have less time to make decisions

IT provides tools for analysis to assist in decision - making

IT also Reduces # of Middle Managers

It (meaning IT) makes Middle Mang’s more productive, and as consequence, reduces # of Middle Mang’s required

22
Q

Will IT Eliminate Jobs? (0 o 0)

A

Competitive advantage of replacing people with IT + Machines is inc rapidly

Inc the use of IT in Bu also

Creates new Job categories + Requires more emp’s with IT knowledge + skills (makes new jobs?)

23
Q

IT Affects Quality of Life

A

IT has changed way we work

Smartphones provide constant access to: text, email + voice communications

Lines between time at work + leisure time at home have become blurred

Survey indicates that emp’s take Laptops + Smartphones on Vacation

24
Q

Robotics used in Industry:

A

Manufacturing (make cars)

Hospitals

Farming Operations (plants+ waters seeds)