Chapter 1: Introduction Flashcards

1
Q

Taking work that used to be done within an organization and contracting it to a third party is called…

A

Outsourcing

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2
Q
  1. All the following can be a reason for employees to join unions except:

a. an employee’s personal need to make a difference in the work environment.

b. unions’ prospective advantages.

c. employee dissatisfaction and discomfort with existing work environment.

d. a greater chance of joining an organization’s board of directors.

A

d. a greater chance of joining an organization’s board of directors

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3
Q

(T/F) The market value per employee of publicly traded companies in the U.S. can indicate the effectiveness of HR practices on organizational performance.

A

True

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4
Q

Which of the following is one of the HRM practices?

a. Supply chain management

b. Union activities

c. Benefits administration

d. Operations management

A

c. Benefits administration

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5
Q

(T/F) Corporate governance refers to the relationship between managers and unions in terms of shared corporate rights and responsibilities.

A

False

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6
Q

Which of the following is one of HR department’s major everyday tasks?

a. Sales and operations planning

b. Inventory accounting

c. Planning and alignment

d. Supply chain management

A

c. Planning and Alignment

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7
Q

managing people’s skills and talents to effectively align them with organizational goals.

A

human resource management

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8
Q

Which of the following is one of HR department’s major everyday tasks?

a. Planning and alignment

b. Inventory accounting

c. Sales and operations planning

d. Supply chain management

A

a. Planning and alignment

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9
Q

(T/F) HR personal credibility is one of the critical competencies required in order for HR professionals to be able to carry out their duties successfully.

A

True

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10
Q

Which of the following is NOT among HR management functions and tasks?

a. Advocating for employees

b. Providing guidance and advice

c. Sales and operations planning

d. Creating and implementing policies

A

c. Sales and operations planning

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11
Q

__________ refers to identifying the elements of a job and arranging its tasks and responsibilities for the purpose of creating a productive work unit.

A

Job design

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12
Q

Labor relations is the relationship between __________ and __________ regarding employment conditions.

A

management and labor union representing unionized workers

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13
Q

(T/F) Corporate governance refers to the relationship between managers and unions in terms of shared corporate rights and responsibilities.

A

False

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14
Q

Which of the following contributes the most to transforming the labor market?

a. The decreasing percentage of racial and ethnic minorities in the workforce.

b. The increase in younger, less-experienced employees in the workforce.

c. The increasing percentage of men in the workforce.

d. The aging workforce in several developed countries.

A

d. The aging workforce in several developed countries.

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15
Q

Which of the following is NOT an example of capital assets that organizations deal with?

a. Information systems
b. Knowledge and skills
c. Buildings and equipment
d. Income taxes

A

d. Income taxes

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16
Q

An industrial psychologist advised a factory owner that efficiency could be improved by having each factory worker do just one repetitive task. This is an example of which of the following historical ideas?

A

Scientific management

17
Q

(T/F) The market value per employee of publicly traded companies in the U.S. can indicate the effectiveness of HR practices on organizational performance.

A

True

18
Q

Taking work that used to be done within an organization and contracting it to a third party is called:

A

outsourcing

19
Q

All the following are forms of compensation except:

a. awards.
b. bonuses.
c. equity.
d. fixed working hours.

A

d. fixed working hours.

20
Q

All the following can be a reason for employees to join unions except:

a. an employee’s personal need to make a difference in the work environment.
b. unions’ prospective advantages.

c. a greater chance of joining an organization’s board of directors.

d. employee dissatisfaction and discomfort with existing work environment.

A

c. a greater chance of joining an organization’s board of directors.

21
Q

all decisions made by management that influence the relationship between employees and the organization.

A

Human resource management

22
Q

Which of the following is NOT one of the ways to measure HR strategic effectiveness?

a. Return on investment
b. Balanced scorecards
c. Economic value added
d. Price effectiveness test

A

d. Price effectiveness test