Chapter 1: Foundation of IS in Business Flashcards

1
Q

are playing vital and expanding roles in business.

A

Information technologies, including Internet-based information systems

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2
Q

can help all kinds of businesses improvement.

A

Information technology

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3
Q

Major functional areas where Information System is applied

A

-accounting
-human resource
-operations management
-finance
-marketing
-business

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4
Q

Interconnected set of components used to collect, store, process and transmit data and digital information.

A

INFORMATION SYSTEM

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5
Q

At its core, it is a collection of hardware, software, data, people and processes that work together to transform raw data into useful information.

A

INFORMATION SYSTEM

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6
Q

MAJOR AREAS OF
INFORMATION SYSTEM

A

-Foundation Concepts
-Information Technology
-Business Applications
-Development Processes
-Management Challenges

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7
Q

Fundamental behavioral, technical, business, and managerial concepts about the components and roles of information systems.

A

Foundation Concepts

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8
Q

Major concepts, developments, and management issues in information technology

A

Information Technology

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9
Q

The major uses of information systems for the operations, management, and competitive advantage of a business.

A

Business Applications

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10
Q

How business professionals and information specialists plan, develop, and implement information systems to meet business opportunities

A

Development Processes

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11
Q

The challenges of effectively and ethically managing information technology at the end-user, enterprise, and global levels of a business.

A

Management Challenges

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12
Q

THE FUNDAMENTAL ROLES
OF IS IN BUSINESS

A
  1. Support of strategies for competitive advantage
  2. Support of decision making by employees and managers.
  3. Support of business processes and operations.
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13
Q

can be more generally considered an online exchange of value.

A

e-business

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14
Q

Internet-like networks - those inside the enterprise

A

Intranet

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15
Q

have become the primary information technology infrastructure that supports the e-business applications of many companies

A

The Internet and Internet-like networks - those inside the enterprise (intranet) and between an enterprise and its trading partners (extranet)

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16
Q

Internet-like networks - those inside the enterprise

A

intranet

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17
Q

Internet-like networks - those between an enterprise and its trading partners

A

extranet

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18
Q

THESE COMPANIES RELY ON E-BUSINESS APPLICATIONS TO…

A

a. Reengineer internal business processes,

b. Implement e-commerce systems with their customers and suppliers, and

c. Promote enterprise collaboration among business teams and workgroups

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19
Q

Types of IS

A

Operations Support System

Management Support System

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20
Q

Produce a variety of information products for internal and external use; however, they do not emphasize the specific information products that can best be used by managers.

A

OPERATIONS
SUPPORT SYSTEMS

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21
Q

Process data resulting from business
transactions, update operational databases, and produce business
documents.

A

TRANSACTION PROCESSING SYSTEMS

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22
Q

Monitor and control Industrial processes.

A

PROCESS CONTROL SYSTEMS

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23
Q

Support team, workgroup, and enterprise communications and collaborations

A

ENTERPRISE COLLABORATION SYSTEMS

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24
Q

Specialized processing systems which are under both operation and management support system

A

-expert system
-knowledge management system
-strategic information system
-functional business system

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25
Q

When information system applications focus on providing information and support for effective decision making by managers

A

MANAGEMENT
SUPPORT SYSTEMS

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26
Q

Systems under operations support system

A

-TRANSACTION PROCESSING SYSTEMS
-PROCESS CONTROL SYSTEMS
-ENTERPRISE COLLABORATION SYSTEMS

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27
Q

Systems under management support system

A

-MANAGEMENT INFORMATION SYSTEMS
-DECISION SUPPORT SYSTEMS
-EXECUTIVE INFORMATION SYSTEMS

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28
Q

Provide information in the form of pre-specified reports and displays to support business decision making.

A

MANAGEMENT INFORMATION SYSTEMS

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29
Q

Provide interactive support for the decision-making processes of managers and other business professionals.

A

DECISION SUPPORT SYSTEMS

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30
Q

Provide critical information from MIS, DSS, and other sources tailored to the information needs of executives.

A

EXECUTIVE INFORMATION SYSTEMS

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31
Q

Knowledge-based systems that provide expert advice and act as expert consultants to users.

A

EXPERT SYSTEMS

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32
Q

Knowledge-based systems that support the creations, organization, and dissemination of busines knowledge within the enterprise

A

KNOWLEDGE MANAGEMENT SYSTEMS

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33
Q

Support a variety of operational and managerial applications of the basic business functions of a company.

A

FUNCTIONAL BUSINESS SYSTEMS

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34
Q

Support operations or management processes that provide a firm with strategic products, services, and capabilities for competitive advantage.

A

STRATEGIC INFORMATION SYSTEMS

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35
Q

The success of an information system should be measured by..

A

efficiency and effectiveness

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36
Q

System concepts help us understand…

A
  • TECHNOLOGY
    * APPLICATION
    * DEVELOPMENT
    * MANAGEMENT
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37
Q

Computer networks are systems of information processing components that use a variety of hardware, software, data management, and telecommunications network technologies.

A

TECHNOLOGY

38
Q

E-business and e-commerce applications involve interconnected business information systems.

A

APPLICATIONS

39
Q

Developing ways to use information technology in business includes designing the basic components of information systems.

A

DEVELOPMENT

40
Q

Managing information technology emphasizes the quality, strategic business value, and security of an organization’s information systems

A

MANAGEMENT

41
Q

are systems of information processing components that use a variety of hardware, software, data management, and telecommunications network technologies.

A

Computer networks

42
Q

applications involve interconnected business information systems.

A

E-business and e-commerce

43
Q

emphasizes the quality, strategic business value, and security of an organization’s information systems

A

Managing information technology

44
Q

TECHNOLOGY:
APPLICATIONS:
DEVELOPMENT:
MANAGEMENT:

A

:Computer networks
:E-business and e-commerce
:designing the basic components of IS
:Managing information technology

45
Q

A __ is defined as a set of interrelated components, with a clearly defined boundary, working together to achieve a common set of objectives by accepting inputs and producing outputs in an organized transformation process

A

system

46
Q

Systems have three basic functions:

A

Input
Process
Output

47
Q

involves capturing and assembling elements that enter the system to be processed.

A

Input

48
Q

involves transformation processes that convert input into output

A

Processing

49
Q

involves transferring elements that have been produced by a transformation process to their ultimate destination.

A

Output

50
Q

a self-monitoring, self-regulating system.

A

CYBERNETIC SYSTEM

51
Q

The system concept becomes even more useful by including two additional elements:

A

feedback and control

52
Q

A system with feedback and control functions is sometimes called a..

A

CYBERNETIC SYSTEM

53
Q

is data about the performance of a system

A

feedback

54
Q

involves monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal.

A

control

55
Q

It’s inspired by how living organisms and machines can adjust and control their actions based on information they receive about their performance.

A

Cybernetic System

56
Q

tof. Most system exists in a vacuum

A

False

57
Q

tof. system exists and functions in an environment containing other systems

A

True

58
Q

If a system is one of the components of a larger system, it is a _____, and the larger system is its _____.

A

subsystem, environment

59
Q

tof. Several systems may share the same environment

A

True

60
Q

tof. Some of the systems that shares environment should not be connected to one another by any means

A

False

61
Q

A system that has the ability to change itself or its environment to survive is an …

A

adaptive system

62
Q

Information systems are made up of interrelated components:

A

People, hardware, software, peripherals, and networks.

63
Q

They have clearly defined boundaries:

A

Functions, modules, type of application, department, or end-user group.

64
Q

tof. Information systems make extensive use of feedback and control to improve their effectiveness:

A

True

64
Q

All the interrelated components work together to achieve a common goal by accepting inputs and producing outputs in an organized transformation process:

A

Using raw materials, hiring new people, manufacturing products for sale, and
disseminating information to others.

65
Q

tof. Many information systems are designed to change in relation to their environments and are adaptive

A

True

66
Q

information system consists of five major resources:

A

PEOPLE
SOFTWARE
HARDWARE
DATA
NETWORKS

67
Q

are the essential ingredient for the successful operation of all information
systems.

A

people

68
Q

people resources include ….

A

end users and IS specialists

69
Q

People who use an information system or the information it produces.

A

End users (also called users or clients)

70
Q

are people who develop and operate information systems.

A

IS specialists

71
Q

includes all physical devices and materials used in information processing.

A

HARDWARE RESOURCES

72
Q

EXAMPLE OF HARDWARE RESOURCES

A

a. Computer systems
b. Computer peripherals

73
Q

includes all sets of information processing instructions

A

SOFTWARE RESOURCES

74
Q

The following are examples of software resources:

A

a. System software
b. Application software
c. Procedures

75
Q

are the lifeblood of today’s organizations, and the effective and efficient management of it is considered an integral part of organizational strategy.

A

Data or Data Resource

76
Q

Data can take many forms:

A

a. Alphanumeric data
b. Text data
c. Image data
d. Audio data

77
Q

raw facts or observations, typically about physical phenomena or business transactions

A

Data

78
Q

data that have been converted into a meaningful and useful context for specific end users.

A

information

79
Q

emphasizes that communications technologies and networks are fundamental resource components of all information systems.

A

Network Resources

80
Q

network source include…

A

-Communications media
-Network Infrastructure

81
Q

refers to the physical or virtual channels through which information is transmitted from one place to another.

A

Communications media

82
Q

refers to the hardware and software that enable network connectivity and communication between users, devices, apps, internet and etc.

A

Network Infrastructure

83
Q

INFORMATION SYSTEM ACTIVITIES

A
  1. INPUT OF DATA RESOURCES
  2. PROCESSING OF DATA INTO INFORMATION
  3. OUTPUT OF INFORMATION PRODUCTS
  4. STORAGE OF DATA RESOURCES
  5. CONTROL OF SYSTEM PERFORMANCE
84
Q

____ is the information system activity in which data are retained in an organized manner for later use.

A

Storage

85
Q

Data about business transactions and other events must be captured and prepared for processing by the input activity.

A

INPUT OF DATA RESOURCES

86
Q

Data are typically subjected to processing activities, such as calculating, comparing, sorting, classifying, and summarizing.

A

PROCESSING OF DATA INTO INFORMATION

87
Q

Information in various forms is transmitted to end users and made available to them in the output activity.

A

OUTPUT OF INFORMATION PRODUCTS

87
Q

Storage is the information system activity in which data are retained in an organized manner for later use

A

STORAGE OF DATA RESOURCES

88
Q

An information system should produce feedback about its input, processing, output, and storage activities.

A

CONTROL OF SYSTEM PERFORMANCE

89
Q

As a business professional, we should be able to recognize the fundamental components of information systems we encounter in the real world. This demand means that we should be able to identify:

A
  • The people, hardware, software, data, and network resources they use.
  • The types of information products they produce.
  • The way they perform input, processing, output, storage, and control activities about its input, processing, output, and storage activities.