CHAPTER 1 ALL Flashcards
Define PEST
an acronym for political, economic, social, and technological that looks at opportunities and threats of the external environment within which businesses operate
what is the purpose of PEST?
to use at the start of a strategy review process, such as assessing the feasibility of an overseas investment project
what are the elements of Political?
- government legislation
- government intervention
- applying government policies to control business behavior
what are the elements of Economic?
- government policies
- attitudes/actions of foreign countries
- levels of business
- consumer confidence in the economy
what are the elements of Social?
-attitude of society towards a wide range of different issues (such as business ethics, social welfare, women, religion, animals)
what are the elements of Technological?
expected gains in efficiency (as measured by productivity, flexibility, communications)
-profits
Define SWOT.
useful decision-making tool
What is the purpose of SWOT?
to assess the current and future situation of a brand, product, company, proposal or decision
What’s the internal and external factors for SWOT?
internal: strengths, weaknesses
external: opportunities, threats
What are the factors of Strengths?
- unique selling point
- brand recognition/loyalty
- experience
- market share
- corporate image/reputation
- product qualities
- geographical location
- value for money
What are the factors of Weaknesses?
- limited source of revenues
- escalating costs of production
- higher prices than competitors
- unproductive workforce
- limited source of finance
- lack of spare capacity
- restricted product range
What are the factors of Opportunities?
- economic development
- trade liberalization
- weakening exchange rate
- upswing in the business cycle
- technological developments
- new markets/locations
- mergers/acquisitions of rival firms
What are the factors of Threats?
- new entrants in the marketplace
- outbreak of infectious diseases
- pressure group actions
- social/environmental/legal constraints
- media coverage/publicity
- unfavorable changes in seasons/weather
- changes in fashion/tastes
- price/non-price competition from rivals
Define Mission statement.
the declaration of an organization’s overall purpose
Define Vision statements.
an organization’s long-term aspirations, i.e. where it ultimately wants to be
What are advantages of sole traders?
- Few legal formalities
- Receives all profits, being your own boss, personalized service
- Enjoy privacy
What are disadvantages of sole traders?
- Unlimited liability
- Limited source of finance
- High risks
- Workload and stress
- Lack of continuity
- Higher costs of production