2.2 VOCAB.

Question 1

accountability

Answer 1

-extent person is held responsible for task failure or success

Question 2

burearcracy

Answer 2

-official administrative rules that govern business activity

Question 3

centralization

Answer 3

-decision-making done by small group

Question 4

chain of command

Answer 4

-formal line of authority from org. chart

Question 5

decentralization

Answer 5

-some decision-making passed on to others from central group

Question 6

delayering

Answer 6

-removing layers in hierarchy to flatten organization structure

Question 7

delegation

Answer 7

-passing on of authority to person lower in hierarchy

Question 8

directors(executives)

Answer 8

-elected by shareholders to run business

Question 9

flat organizational structure

Answer 9

-few layers in hierarchy (wide span of control)

Question 10

flexible structure

Answer 10

-adaptable human resources structure, need based

Question 11

formal groups

Answer 11

-official organization of people based on business needs

Question 12

informal groups

Answer 12

-associations formed through friendship or common interests

Question 13

matrix structure

Answer 13

-employees from different departments working on temporary project

Question 14

offshoring

Answer 14

-outsourcing to another country

Question 15

organizational chart

Answer 15

-diagram of organization structure

Question 16

outsourcing

Answer 16

-finding external people for non-core functions (cleaning, maintenance, low level support)

Question 17

re-engineering

Answer 17

-radical redesign of organization structure

Question 18

responsibility

Answer 18

-who is in charge of whom

Question 19

span of control

Answer 19

-number of people controlled by manager

Question 20

tall organizational structure

Answer 20

-many layers in hierarchy (narrow span of control)