Chapter 1 Flashcards

1
Q

Percent

A
1. Common Form
“%” sign is used, as in 10%
2. Fraction Form
the part, or a portion of 100, as in 10/100
3. Decimal Form
the decimal point (.), as in 0.10
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2
Q

Profit: The Reward for Service

A

Revenue - Expenses = Profit

  1. Revenue is the amount of dollars an operation takes in.
  2. Expenses are the costs of the items required to operate the business.
  3. Profit is the amount of dollars that remain after all expenses have been paid.
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3
Q

Profit

A
  1. If management focuses on controlling costs more than on properly servicing guests, problems will certainly result.
  2. Managers should never feel that “low” costs are good and “high” costs are bad. That is not true.
  3. Improvements in business operations should yield more customers which, in turn, will yield greater operational expense.
  4. Efforts to reduce costs that result in unsafe conditions for guests or employees are never wise.
  5. The question is not whether costs are too high or low, but whether costs are too high or too low, given management’s view of the intended value to be delivered.
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4
Q

Desired profit

A

Profit that the owners of a business want to achieve based on an estimated quantity of revenue.

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5
Q

Ideal Expense

A

Management’s view of the correct or appropriate amount of expense necessary to generate the same estimated quantity of revenue.

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6
Q

Revenue varies with

A
  1. number of guests served.

2. amount of money spent by each guest.

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7
Q

Operators can increase revenue by

A
  1. increasing the number of guests served.
  2. increasing the amount spent by each guest.
  3. increasing the number of guests served and the amount spent by each guests
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8
Q

Four Major Foodservice Expense Categories

A
  1. Food Costs
  2. Beverage Costs
  3. Labor Costs
  4. Other Expenses
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9
Q

Food Costs

A
  1. Costs associated with actually producing menu item 2. Largest or second largest expense category
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10
Q

Beverage Costs

A
  1. Costs related to the sale of alcoholic beverages

2. May also include ingredients, mixers and garnishes

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11
Q

Labor Costs

A
  1. Cost of paying all employees, including payroll taxes
  2. Labor costs are usually second only to food costs in total dollars spent in a foodservice operation
  3. Some operations include the cost of management in this category. Others may prefer to place the cost of managers in the Other Expenses category.
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12
Q

Other Expenses

A

Includes all expenses that are neither food, beverage nor labor; examples include utilities, rent, and advertising

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13
Q

Percent

A

=Part/ Whole

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14
Q

Expense Percentage

A

=Expense/ Revenue

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15
Q

Profit percentage

A

=Profit/ Revenue

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16
Q

Modified profit formula

A

Revenue - (Food and Beverage Cost + Labor Cost +Other Expenses) = Profit

17
Q

Profit Percentage

A

=Revenue (100%)- Food and Beverage Cost %- Labor Cost %- Other Expense %

18
Q

Income(Profit and Loss) Statement

A
  1. The P&L is important because it indicates the efficiency and profitability of an operation.
  2. Managers are often evaluated on the basis of their ability to meet established P&L targets.
  3. A profit and loss statement (P&L) lists revenue, food and beverage cost, labor cost, other expenses, and profit.
  4. The accounting tool managers use to report an operations’ revenue, expenses, and profit for a specific time period is called the Statement of Income and Expense.
19
Q

A Uniform System of Accounts

A

is used to ensure consistency in reporting operating results for a business.

20
Q

Uniform System of Accounts for Restaurants (USAR)

A

is used to report financial results in most foodservice units. The USAR is published by the National Restaurant Association (NRA).

21
Q

Food and Beverage Cost %

A

Food and Beverage Cost/ Revenue

22
Q

Labor Cost %

A

Labor Cost/ Revenue

23
Q

Other Expense %

A

Other Expense/ Revenue

24
Q

Total Expense %

A

Total Expense/ Revenue

25
Budget
1. A budget is an estimate of projected revenue, expense, and profit for a defined accounting period. 2. The budget is also known as the plan or forecast. 3. All effective managers, whether in the commercial (for profit) or non-profit sectors should utilize properly developed budgets.
26
Performance to budget
Performance to budget is the percentage of the budget actually used. % of Budget= Actual/ Budget
27
If significant variations with planned result occur, management must
1. Identify the problem 2. Determine the cause 3. Take corrective action
28
Technology Tools
1. Most hospitality managers would agree that an accurate and timely income statement (P&L Statement) is an invaluable aid to their management efforts. 2. There are a variety of software programs on the market that can be used to develop this statement. 3. Computer programs exist to compare actual results to budgeted figures or forecasts, to prior-month performance, or to prior-year performance. 4. P&L’s can be produced for any time period, including months, quarters, or years. 5. Most income statement programs will have a budgeting feature and the ability to maintain historical revenue (sales) and expense (cost) records. 6. Not all information should be accessible to all parties, and security of cost and customer information can be just as critical as accuracy. 7. To effectively manage an operation, a manager will need to communicate with employees, guests, and vendors. Thus, the software needed to operate a business should include products for word processing, spreadsheet building, faxes, and e-mail.