CHAPTER 1 Flashcards
crew resource mgmt training
CRM - team training that teaches team members to use all available resources - people, info, equipment (pilots)
performance mgmt
establishing performance goals and designing interventions and programs to motivate and develop employees to improve their performance
SMART goals
specific, measurable, attainable, relevant, have a time frame
training
formal & planned efforts to help employees acquire knowledge & skills & abilities to improve performance in their current job
-short term focus
development
formal & planned efforts to help employees acquire KSAOs to perform future job responsibilities
HRD
human resource development
-systematic & planned activities that are designed by an organization to provide employees with opportunities to learn necessary skills to meet current and future job demands
benefits of T&D
SEE
- strategy (to survive and prosper)
- effectiveness
- employee recruitment & retention
benefits to employees
- intrinsic -knowledge & attitudes
- extrinsic -salary
benefits to society
-educated & employed population
-health and safety
economy and standard of living
skills mismatch
insufficient number of workers with the skills needed are available to satisfy # of jobs available
Quebec training
Act to foster the development of manpower training -1995
-companies with payrolls of 1 million or more, must invest at least 1% into gov’t sanctioned training
training bond
contract between employer and employee that states that the employer will pay for the employee’s training as long as the employee remains with the organization for a minimum period of time
environmental context of T&D
GLOT
- global competition
- technology
- labour market
- organizational change
organizational context of T&D
SSC
- strategy
- structure
- culture
strategic HRM
SHRM
alignment of HR practices with an org’s business strategy