Chapter 1 Flashcards
Organizational Behaviour
Study of what people think, feel and do in and around organizations.
Why study OB?
Make Sense/predict our world
Knowledge/tools to work with others
OB affects organizations survival and success
4 perspectives of organizational effectiveness
- Open systems perspective
- Organizational learning perspective
- High-perfromance work practices
- Stakeholder perspective
Stakeholder Values
Stable, evaluative beliefs, guide preferences for outcomes or courses of action in various situations
Stakeholder Ethics
Moral principals/values, determine wither actions are right or wrong and outcome are good or bad.
Corporate Social responsibility (CSR)
stakeholder perspective include CSR.
Benefit society and environment beyond firms immediate financial interests or legal obligations.
Triple Bottom Line
Economy, Society, Environment.
Globalization
Economic, social and cultural connectivity with people in other parts of the world
Effects of globalization
larger markets, lower costs, more innovation.
Increasing Work force diversity
better knowledge, decisions, representation, financial returns
Work/Life balance
Minimizing conflict between work and non work demands
Virtual Work
using information technology to preform one job away from the traditional physical work place
Systemic research anchor
OB knowledge is built on systematic research
Evidence based management- rely on research evidence, not fads, untested assumptions
Multidisciplinary anchor
Many OB concepts adopted from disciplines
OB develops its own theories, but scans other fields
Contingency anchors
A particular action may have different consequences in different situations
