Chapter 1

Question 1

Conceptual Skills

Answer 1

Conceptual skills refer to the 
capability to understand complex 
issues and underlying causes 
and to solve problems with broad 
implications.

Question 2

Conventional OB

Answer 2

Conventional OB tends to 
emphasize material or financial 
well-being and the interests of a 
narrow range of stakeholders in 
the immediate future.

Question 3

Courage

Answer 3

Courage is the willingness
to take action to do what is
good regardless of personal
consequences.

Question 4

Critical Thinking

Answer 4

Critical thinking involves actively
questioning and evaluating
assumptions and information.

Question 5

Ideal Types

Answer 5

Ideal types are fundamental

models or theoretical extremes.

Question 6

Justice

Answer 6

Justice is a sense of “fairness”
that ensures that everyone
connected with an organization
gets his or her due.

Question 7

Management

Answer 7

Management is the process of 
planning, organizing, leading, 
and controlling human and 
other organizational resources 
towards the achievement of 
organizational goals.

Question 8

Organizational Behavior

Answer 8

Organizational behavior (OB)
refers to explaining human 
behavior in organizations, which 
includes examining the behavior 
of individuals, groups, or all the 
members of an organization as 
a whole.

Question 9

Practical wisdom

Answer 9

Practical wisdom (prudence) is
exercising foresight, reason, and
discretion to achieve what is good
for the community.

Question 10

Self-control

Answer 10

Self-control relates to a person’s
emotional regulation and ability to
overcome impulsive actions and
greed.

Question 11

Virtue Theory

Answer 11

Virtue theory focuses on 
character and the ways in which 
people practice and facilitate the 
practice of virtues in community, 
thereby facilitating happiness.

Question 12

Virtues

Answer 12

Virtues are good ways of acting
that are noble or have value
regardless of the end result or
consequences.