Chapter 1

Question 1

Is one in which nearly all of the organizations significant business relationship with customers, suppliers, and employees are digitally enabled and mediated

Answer 1

Digital Firms

Question 2

Describe how a company produces, delivers, and sells a product or service to create wealth

Answer 2

Business model

Question 3

Refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated

Answer 3

Business process

Question 4

Are streams of raw facts representing events occurring in organization or the physical environment before they have been organized and arranged into a form that people can understand and use

Answer 4

Data

Question 5

Data that have been shaped into a form that is meaningful and useful to human being

Answer 5

Information

Question 6

A set of interrelated components that correct (or retrieve), process, store, and distribute information to support decision making and control in a organization

Answer 6

Information system

Question 7

All the hardware and software that a firm needs to use in order to achieve its business objectives

Answer 7

Information technology (IT)

Question 8

Computer or collects raw data from within the organization or from its external environment

Answer 8

Input

Question 9

Covert this raw input into a meaningful form

Answer 9

Processing

Question 10

Transfer the processed information into a meaningful form

Answer 10

Output

Question 11

Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage

Answer 11

Feedback

Question 12

Focus primarily on knowledge of information technology

Answer 12

Computer literacy

Question 13

Boarded-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information system as well as technical knowledge about computersBoarded-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information system as well as technical knowledge about computers

Answer 13

Information systems literacy

Question 14

Deals with behavior issues as well as technical issues surrounding the development use, and impact of information system used managers and employees in a firm

Answer 14

Management information systems

Question 15

Specialized tasks performed by business organizations, consist of sales and marketing, manufacturing and production, finance and accounting, and human
resources

Answer 15

Business functions

Question 16

Fundamental set of assumptions value, and ways of doing thing, that has been accepted by most of its members

Answer 16

Culture

Question 17

Makes long-range strategy decisions about products and services as well ensures financial performance of the firm

Answer 17

Senior management

Question 18

Such as secretaries or clerks, assist with scheduling and communicating at all levels of the firm

Answer 18

Data workers

Question 19

Such as engineers, scientists, or architects, design products or services and create new knowledge for the firm

Answer 19

Knowledge workers

Question 20

Carries out the programs and plans of senior managements

Answer 20

Middle managers

Question 21

Actually produce the product and deliver the service

Answer 21

Production or service workers

Question 22

Responsible for monitoring the daily activities of the business

Answer 22

Operation management

Question 23

Physical equipment used for input, processing, and output activities in an information system

Answer 23

Computer hardware

Question 24

The detailed, programmed instructions that control and coordinate the computer hardware components in an information system

Answer 24

Computer software

Question 25

Consist of the software governing the organization of data on physical storage media

Answer 25

Data management technology

Question 26

Links two or more computers to share data or resources, such as a printer

Answer 26

Network

Question 27

Is a global “network of networks” that uses universal standards to connect billions of different networks with nearly 22.3 billion user in over 230 courtiers around the world

Answer 27

Internet

Question 28

Consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another

Answer 28

Networking and telecommunication technology

Question 29

Corporate networks based on internet technology

Answer 29

Intranets

Question 30

Private intranets extended to authorized users outside the organization

Answer 30

Extranets

Question 31

Services provided by the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a format on the internet

Answer 31

World wide web

Question 32

Provide the foundation or platform on which the firm can build its specific information system

Answer 32

Information technology (IT) infrastructure

Question 33

Assets required to derive value from a primary investment

Answer 33

Complementary assets

Question 34

Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production

Answer 34

Sociotechnical view