Chapter 1 Flashcards
Is one in which nearly all of the organizations significant business relationship with customers, suppliers, and employees are digitally enabled and mediated
Digital Firms
Describe how a company produces, delivers, and sells a product or service to create wealth
Business model
Refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated
Business process
Are streams of raw facts representing events occurring in organization or the physical environment before they have been organized and arranged into a form that people can understand and use
Data
Data that have been shaped into a form that is meaningful and useful to human being
Information
A set of interrelated components that correct (or retrieve), process, store, and distribute information to support decision making and control in a organization
Information system
All the hardware and software that a firm needs to use in order to achieve its business objectives
Information technology (IT)
Computer or collects raw data from within the organization or from its external environment
Input
Covert this raw input into a meaningful form
Processing
Transfer the processed information into a meaningful form
Output
Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage
Feedback
Focus primarily on knowledge of information technology
Computer literacy
Boarded-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information system as well as technical knowledge about computersBoarded-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information system as well as technical knowledge about computers
Information systems literacy
Deals with behavior issues as well as technical issues surrounding the development use, and impact of information system used managers and employees in a firm
Management information systems
Specialized tasks performed by business organizations, consist of sales and marketing, manufacturing and production, finance and accounting, and human
resources
Business functions
Fundamental set of assumptions value, and ways of doing thing, that has been accepted by most of its members
Culture
Makes long-range strategy decisions about products and services as well ensures financial performance of the firm
Senior management
Such as secretaries or clerks, assist with scheduling and communicating at all levels of the firm
Data workers
Such as engineers, scientists, or architects, design products or services and create new knowledge for the firm
Knowledge workers
Carries out the programs and plans of senior managements
Middle managers
Actually produce the product and deliver the service
Production or service workers
Responsible for monitoring the daily activities of the business
Operation management
Physical equipment used for input, processing, and output activities in an information system
Computer hardware
The detailed, programmed instructions that control and coordinate the computer hardware components in an information system
Computer software
Consist of the software governing the organization of data on physical storage media
Data management technology
Links two or more computers to share data or resources, such as a printer
Network
Is a global “network of networks” that uses universal standards to connect billions of different networks with nearly 22.3 billion user in over 230 courtiers around the world
Internet
Consisting of both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another
Networking and telecommunication technology
Corporate networks based on internet technology
Intranets
Private intranets extended to authorized users outside the organization
Extranets
Services provided by the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a format on the internet
World wide web
Provide the foundation or platform on which the firm can build its specific information system
Information technology (IT) infrastructure
Assets required to derive value from a primary investment
Complementary assets
Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production
Sociotechnical view