Chapter 1 Flashcards

0
Q

Mintzberg’s 10 roles grouped around

A

Interpersonal relationship, the transfer of information, and decision making

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1
Q

Fayol’s four functions

A

Planning, organizing, leading, controlling

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2
Q

Mintzberg’s unique methodology

A

Observation

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3
Q

Management roles

A

Interpersonal roles
Informational roles
Decisional roles

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4
Q

Interpersonal roles

A

Figurehead, leader, liaison

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5
Q

Informational roles

A

Monitor, disseminator, spokesperson

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6
Q

Decisional roles

A

Entrepreneurs, disturbance, handler, resource allocator, negotiator

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7
Q

Management skills

A

Technical
Human
Conceptual

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