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Communication > Chapter 1 > Flashcards

Chapter 1 Flashcards

1
Q

Group communication

A

the interaction of three or more interdependent members working to achieve a common goal.

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2
Q

Interaction

A

verbal and nonverbal messages allow people to share. Does more than reveal group dynamics, it creates them.

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3
Q

Ideal Group Size

A

5-7. fewer results in lack of diversity of opinions needed for problem solving. As groups grow larger individual satisfaction often decrease.

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4
Q

Interdependence

A

Mutually dependent. Spokes on a wheel.

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5
Q

Importance of a common goal

A

Defines and unifies the group( gives direction), must be clear.

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6
Q

Communication process

A

Members, messages, channels, feedback, context, and noise.

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7
Q

System

A

a collection of interacting interdependent elements working together to form a complex whole that adapts to a changing environment.

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8
Q

Holism

A

must be understood as a whole. cant study components in isolation.

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9
Q

Key points concerning systems theory

A

systems function in a particular environment in which they recieve input and produce output, components are interdependence, have a purpose or goal, unpredictable, and try to maintain balance in their environment.

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10
Q

Primary Group

A

Purpose: to provide members with affection, support, and a sense of belonging. Membership: Family members, best friends.

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11
Q

Social Group

A

Purpose: to share common interest in a friendly setting or participate in social activities. Membership: Athletic teams, frats.

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12
Q

Self-Help group

A

Purpose:to support and encourage member who want or need help with personal problems. Members: Therapy group members, AA.

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13
Q

Learning group

A

Purpose: to help members gain knowledge and develop skills. Members: classmates.

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14
Q

Service group

A

Purpose: to assist worthy causes that help other people outside the group. Members: charity groups.

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15
Q

Civic group

A

Purpose: to support worthy cause that help people within the group. Members: labor unions, veterans groups.

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16
Q

Work group

A

Purpose: to achieve specific goals on behalf of a business or organization. Members: committees, work related.

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17
Q

Public Groups

A

Purpose: to discuss important issues in front of or for the benefit of the public. Members: forums, discussions, governance groups.

18
Q

Relational Dialectic Theory

A

claims that relationships are characterized by ongoing, dialectic tensions between the multiple contradictions, complexities, and changes in human experiences.

19
Q

Advantages of working in groups

A

Superior performance, greater member satisfaction, learning, cultural sensitivity, creative thinking, and civic engagement.

20
Q

Disadvantage of working in groups

A

the amount of time, energy, and resources expended by groups; the potential for interpersonal conflicts and people problems.

21
Q

Ethics and Group Communication

A

National communication association credo for ethical communication sets forth guiding principles to assess how well communication behaviors meet agreed-upon standards of right and wrong.

22
Q

Goal

A

purpose of objective toward which group work is directed.

23
Q

Work

A

physical or mental effort you use when trying to accomplish something.

24
Q

Virtual Group

A

uses technology to communicate, often across time, distance and organizational boundaries.

25
Q

Synchronous communication

A

occurs simultaneously and in real time.

26
Q

Asynchronous communication

A

electronic communication that doesn’t occur simultaneously or in real time.

27
Q

Synergy

A

term that describes the cooperative interaction of several factors that result in a combined effect greater than the total of all individual contributions. WHOLE IS GREATER THAN SUM OF INDIVIDUAL PARTS. synergos-working together

28
Q

theory

A

statement that tries to explain or predict events and behavior. Help to understand what and why stuff goes on in groups.

29
Q

strategy

A

method, guideline, or technique for dealing with the issues and problems that arise in groups. Effective= based on theories

30
Q

skill

A

in context of group work, is a specific ability that helps a group carry out or achieve its common goal.

31
Q

Balance

A

a state of equilibrium in which no significant factor dominates of interferes with other factors.

32
Q

Group dialectics

A

as the contradictory tensions groups experience as they work toward a common goal.

33
Q

dialectics

A

the way in which successful groups balance competing pressure.

34
Q

Both/and approach

A

used by successful groups. i.e. you may both enjoy warm friendships with some members and effectively cope with members who are difficult.

35
Q

Ethics

A

requires an understanding of whether behaviors meet agreed-upon standards of right and wrong.

36
Q

Empowerment

A

describes a shift in power and authority in a group so that members assume responsibility for their work.

37
Q

Four characteristics for effective Empowerment

A

potency, meaningfulness, autonomy and impact.

38
Q

potency

A

group believes it has the power and ability to achieve its common goal.

39
Q

meaningfulness

A

group believes that its common goal is important, valuable, and worth while.

40
Q

autonomy

A

group is optimistic about achieving its goal because it has the freedom to make decisions and implement those decisions.

41
Q

Impact

A

group believes that its work produces significant benefits for other people and organizations.

42
Q

Optimal Group experience

A

when a group is totally caught up in what you were doing, wholly focused on it and performing at a high level.

Communication (8 decks)

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