Chapter 1 Flashcards

1
Q

What are organizations defined as?

A

Organizations are tools: they are purpose, goal-orientated instruments designed to achieve a specific objective.

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2
Q

How does a tool relate to human agency?

A

A tool is an extension of human agency, enabling humans to make decisions.

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3
Q

What management style characterized large organizations in the post-war era?

A

People were managed through their career aspirations.

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4
Q

What was a consequence of executives having no single responsibility for decisions?

A

Executives became risk adverse.

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5
Q

What significant change began in the 1980s due to digitalization?

A

The rise of the new economy led by digitalization began.

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6
Q

Who are digital nomads?

A

Digital nomads are mobile workers armed with a laptop and connected to wifi.

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7
Q

What lifestyle do digital nomads typically choose?

A

They choose mobility rather than a fixed abode.

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8
Q

What impact do digital nomads have on Airbnb prices?

A

They often increase the prices for Airbnb because they rent so much.

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9
Q

What is one major implication of digitalization for organizations?

A

Programs and robots are replacing work done by employees.

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10
Q

What is a potential policy implication of digital developments?

A

Making labor gradually more expensive.

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11
Q

What is the debate around taxing robots?

A

Taxing robots could slow down digitalization and innovation.

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12
Q

What shift is occurring in management styles in the digital age?

A

From managing through ‘hard power’ to ‘soft power’.

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13
Q

What is the goal of using ‘soft power’ in organizations?

A

To create highly skilled knowledge workers.

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14
Q

What concept became a theme for reforming the public sector?

A

The idea of an organization as a culture.

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15
Q

What is ‘new public management’?

A

The idea that organizing the public sector more like a business creates better outcomes.

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16
Q

What was a consequence of the reinvention of the public sector?

A

Many public sector organizations went bankrupt, leading to job losses.

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17
Q

What does Davis (2016b) argue is a root cause of income inequality?

A

The decline in corporate jobs.

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18
Q

What economic policies favor the rich?

A

Low taxation, minimal control of offshore accounts, ease of intergenerational wealth transfer.

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19
Q

What major tax change did the Trump Administration implement in December 2017?

A

A permanent 40% corporate tax reduction.

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20
Q

What is the relationship between tax cuts for the wealthy and economic inequality?

A

Tax cuts for the wealthy may stimulate the economy but increase inequality.

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21
Q

What shift occurred in the balance of wages and profits in the economy?

A

Employers have lost to shareholders.

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22
Q

What does principal agency theory describe?

A

Employees benefit because they are not closely monitored.

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23
Q

What type of work is increasingly required in organizations due to digitalization?

A

Knowledge-intensive work.

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24
Q

What is tacit knowledge?

A

Knowledge that is difficult to teach to another person.

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25
What management structure is characterized by no assigned roles?
A holacracy.
26
What is machine intelligence based on?
Algorithms that replicate certain routines.
27
What is the significance of sense-making in organizations?
It is the common frame of what the organization is and does.
28
List the key terms of sense-making.
* Ongoing * Retrospective * Plausible * Images * Rationalize * People * Doing
29
What is framing in the context of management?
Deciding on what's relevant and what's not.
30
What is managerialism?
The belief in the use of professional managers to solve problems.
31
What does economic rationalism emphasize?
Efficiency and productivity as primary measures of success.
32
What types of capital are important in organizations?
* Financial capital * Symbolic capital
33
What metaphor is commonly used by managers in their interactions?
Seeing relationships as acts, games, and battles.
34
How are employees viewed in the context of branding?
As brand ambassadors for their organizations.
35
What is a significant issue during moments of crisis in organizations?
Sense-making becomes particularly acute.
36
What metaphor is used to describe interactions in relationships with suppliers and clients?
Performing acts, playing games and fighting battles
37
What role are employees increasingly taking on in organizations?
Brand ambassadors
38
What does the value system in organizations reflect regarding brands?
The financial value of brands is supreme/paramount
39
What is a common characteristic of organizational life?
Highly professionalized routines
40
What issue arises from information flow between different departments?
Opportunity to make plausible (wrong) sense of incomplete details
41
Who is a key figure in the literature on sense making during crises?
Weick
42
What types of stories circulate within organizations?
* Rumor * Gossip * Business plans
43
What happens if managers fail to position their tools as decisive in sense making?
Stories circulating smears, fears, and nightmares may define the future
44
What can managers' tools sometimes do in the context of sense making?
Work smoothly and paper over misunderstandings
45
What is the state of knowing everything called?
Omniscience
46
What is the concept of bounded rationality?
People are rational within the boundaries of their knowledge
47
What do managers equate rational decision-making with?
Male characteristics
48
How do managers often perceive resistance to change?
As irrational
49
What is a consequence of global shifts in the workplace?
Increased team-based working with robot intelligence
50
What skills are required in a globally connected, team-based working environment?
* Empathy * Ability to listen and learn * Creative curiosity
51
What does Meusberger argue about social relations of power?
They manifest themselves in spatial disparities
52
What is required from remaining core staff due to digitalization?
More skills than before
53
What is increasingly mediating sense making in organizations?
Digital and technologically mediated processes
54
On what basis is competition shifting in the global market?
From traditional comparative advantage to innovation and enterprise
55
What has become the focus of employment and organizations in the developed world?
Services rather than goods
56
What does managing diversity in global organizations involve?
Developing appropriate ways to manage diverse backgrounds
57
Why is diversity seen as an asset for organizations?
Diverse experiences contribute varied insights and knowledge
58
What must businesses understand to sell globally?
Specificities of local markets
59
What generational characteristic is noted about Millennials?
More cynical and less accepting of unbacked management rhetoric
60
What strong value is shared among different generations regarding the planet?
Previous generations have made a mess of the planet
61
Fill in the blank: The rational aspects of decision-making are equated with _______.
Male characteristics