chapter 1 Flashcards
4 benefits of working in healthcare
health and life insurance
paid vacation time and holidays
tuition assistance
retirement plan
what are soft skills
personality characteristcs enhance ability to interact effectively with other people. Enhance relationships, job performance career prospects. harder to change as they are you
what are hard skills
hard skills are job duties, learned or improved over time
2 reasons for healthcare professionals to know about trends and issues in health care
need to know what is going on and where things appear to be going so you can be well informed
prepare for future and know what is going to happen
3 reasons health care is expensive and why it rises
a) need to recruit, pay retain doctors
b) rising cost of medical equipment
c) the expense of training
4 ways baby boomer impact health
pop will double by 2030
baby boomers more physically active than seniors in the past
Suffer less
Higher education levels
2 issues with health care reform
eligibility & whether people who already have medical problems should have insurance
what maximum age children can be covered on parents
Waiting period- how long to 2 wait for new card to work
what is continuous quality improvement and 2 quality improvement goals
c quality = regular use of methods&tools to identify, prevent and reduce process failures
a) reduce waste - not 2 blood tests
b) avoid readmissions
sential event & patient safety
sential event unexpected occurance involving death, example administering the wrong medication
2 trends in supply and demand of health care workers
Half RN plan to retire in next 10 years
Amount graduating isn’t sufficient to replace retiring
advantages of electronic medical records
save paper and space
improve quality
Ensure legibility
disadvantages of electronic medical records
security
system compatibility
what is interdependence
reliance between components without it work flow breaks down
what is systems perspective
stepping back to view an entire process to see how each component connects with others
important to be in the present moment at work
to avoid distractions and be able to do your job to the best of your ability, avoids mistakes
define critical thinking
not influenced by emotions
rational and practical perspective
ask essential questions
analyze evidence and information
5 factors for a strong work etthic
focused- problems at home get it right the first time self discipline and control don't wait 2 b told what to do positive attitude
confidentiality and HIPPA
prevent inappropriate disclosure of confidential information and avoid fines against you and employer, so you don’t get prosecuted
competence and scope of practice
scope of practice what you have been trained to do
working within lets you use knowledge 2 do best job
4 things when representing employer
learn history and structure of company
read company news letters keep up to date
don’t make negative remarks
Take part in social events
purpose of performance evaluations 3 ways to prepare
use objective criteria that are based on behavours and traits
review job description
if company uses performance form ask for one
make sure you understand performance criteria
objective criteria
what is real behaviours teamwork problem solving
traits: attitude appearance initiative
subjective criteria
how well employee is liked
how the supervisor feels about the employee
who is the federal minister of health
rona ambrose
who is the provincial minister
leo glavine
what is the federal government responsible for
setting and administering principles
assisting financing provincial and territorial heathservices
delivery health care services to specific groups
what is an insured person
a person whose interests are protected by an insurance policy who contracts for an insurance policy that indemnifies him against loss of property
