Chapter 1 Flashcards
What is Strategy?
John et al (2005)
Strategy is the direction and SCOPE OF AN ORGANIZATION over the LONG TERM, which achieves ADVANTAGE IN A CHANGING ENVIRONMENT through its configuration of RESOURCES and competences with the aim of fulfilling STAKEHOLDER EXPECTATIONS.
What are the six areas for general decision-making in Strategy?
1) Long-term direction normally 5 years or more.
2) SCOPE OF AN ORGANIZATION’S ACTIVITIES: ie, overall roles and purposes for the whole organization.
3) Gaining ADVANTAGE IN COMPETITION.
4) Fitting in a changing business environment or acclimatizing products and services to meet changing customers requirements.
5) Exploiting company RESOURCES and Competences.
6) Values and expectations of the organization’s STAKEHOLDERS.
What is Strategy according to Michael Porter, 1990?
1) Do whatever everyone is doing but do it more efficiently.
Or
2) Do a unique business that no one else is doing
What are the six important characteristics of Strategic Decisions Johnson et al 2005?
1) Decisions about strategy are likely to be complex.
2) There is likely to be a high degree of uncertainty surrounding a Strategic decision.
3) Strategic Decisions have extensive impact on operational decision making.
4) An integrated approach is required.
5) Strategic Decisions are likely to lead to change, eg organizational culture.
What are the 4 points of Coming up with a Mission Statement, Ashridge College Model of Mission ?
1) PURPOSE - Why do you exist and for you do you exist?
2) VALUES. Ie beliefs.
3) STRATEGY
4) POLICIES and STANDARDS of BEHAVIOR.
3 things to consider when establishing a clear concept of the Mission and Values?
1) Customers ask not only WHAT do you sell, but WHAT do you stand for.
2) Employees are motivated by many things other than money.
3) There is a relationship between Corporate Values and Profitability.
Why are people suspicious of MISSION STATEMENTS?
1) They can be mere public relations exercises.
2) They can be full of generalizations
3) They may be ignored by the people that are responsible for implementing Strategy.
Give 3 points why the Mission Statement is important in the Strategic Planning Process.
1) Inspires and informs planning.
2) Screening.
3) It affects the Implementation of a planned Strategy.
How can Goals be related?
1) Hierarchically.
2) Functionally
3) Logistically - Sharing resources.
4) Wider Organizational Sense eg balancing between costs versus increased productivity.
Hierarchy of Objectives
Drucker’s Pyramid, MBO (Management by Objectives)
Vision, Mission, Strategic Goals and Objectives, Individual Work Targets
According to Peter Drucker 1989, Objectives should be what?
SMART
Specific
Measurable
Achievable or Attainable
Realistic or Result- Focused or Relevant
Time-related or Timeous
Functions of Objectives
1) Planning
2) Responsibility
3) Integration
4) Motivation
5) Evaluation
Accronomy - PRIME
Vocabulary of Strategy
Mission
Vision or Strategic Intent
Goal
Objectives
Strategic Capability
Business Model
Strategic Control
What is a Mission?
This is the Organization’s purpose, ie why does the Organization exist and for who.
It reflects the expectations of the stakeholders, John et al 2005.
What is Vision or Strategic Intent?
Is the future state desired by the organization’s strategists.
What is a Goal
It is a Statement of a general purpose or aim that supports the Mission.
It may be qualitative in nature.
What is an Objective?
It is a more Specific Aim or Purpose and will probably be quantified.
What is Strategic Capability
These are unique Resources and Core competences that create competitive advantage.
What is a Business Model?
Is the Structure of the Product, Service and information flows between the parties involved, John et al 2005.
What is Strategic Control?
It has two parts
a) Monitoring the effectiveness of strategies and actions.
b) Taking corrective actions when required, John et al 2005.
What are the 3 Levels of Strategy according to Hofer and Schendel 1986?
1) Corporate Level
2) Business Level
3) Functional or Operational Level
What is Corporate Strategy?
It is concerned with the overall purpose and scope of the organization and how value will be added to the different parts or business units of the organization, John at el 2005.
What are the aspects of Corporate Strategy?
1) Scope of activity
2) Expectations of Stakeholders
3) Resources
What is Business Level Strategy?
Is about how to compete successfully in particular markets.
John at el 2005.
What is Operational or Functional Strategy?
It is concerned with how the components parts of the organization deliver effectively the corporate and business level strategies. In terms of the resources processes and people. John at el 2005.
Give examples of Operational Strategy created by individual business units and their deliveries.
1) Marketing Dept - Pricing, Promotion and distribution of Products and Services.
2) Production Dept - Factory, Manufacturing Techniques etc.
3) Finance Dept- Ensures that there are enough Financial resources resources to fund strategies and finances are used effectively.
4) Human Resources Dept - Recruits personnel with the right skills and knowledge in order to promote overall goals of the firm.
5) Information Systems Dept - Sources and support the Company’s ERP and other Systems.
6) R & D Dept - New Products and Techniques.
3.
Which are the 3 Elements of Strategic Management according to Johnson et al 2005?
Defination: Strategic Management is the IDENTIFICATION, SELECTION and IMPLEMENTATION of an organization’s long term goals and objectives.
Johnson et al 2005 - 3 main elements are:
1) Strategic Position, which is IDENTIFICATION.
2) Strategic Choices, which is SELECTION.
3) Strategy into action, which is IMPLEMENTATION, from the definition.
3.1
What is Strategic Position or IDENTIFICATION?
3 main groups must be considered:
a) ENVIRONMENT: The business environment looks at PESTEL and part of SWOT Analysis’ external forces ie Opportunities and Threats.
b) STRATEGIC CAPABILITY - Analysis of Resources and Competences in terms of SWOT Analysis’ internal forces ie Strength and Weaknesses.
c) STAKEHOLDERS and STRATEGY- considers expectations of various stakeholders.
Define Stakeholder?
These are groups or individuals whose interests are directly affected by the activities of an organization.
Stakeholder Groups or Types and their members
a) INTERNAL STAKEHOLDERS - Employees and Management
b) CONNECTED STAKEHOLDERS- Shareholders, Customers, Suppliers and Lenders
c) EXTERNAL STAKEHOLDERS- Government, Local Government and the Public.
Stakeholders expectations will sometines confict. Give examples of Stakeholders and their objectives.
a) EMPLOYEES and MANAGERS
Job Security, Good conditions and High Salaries etc
b) CUSTOMERS- High Quality Products at affordable prices, Durability.
c) SUPPLIERS- Regular orders, timeous payments.
d) SHAREHOLDERS- Longterm Wealth
e) BANKS or LENDERS - Reliable loan repayments, and interests.
f) SOCIETY or The PUBLIC- Pollution Control, Community financial support.
Stakeholder power influences strategy.
3.2
What is Strategic Choices?
At Business Unit Level, these are about analyzing customers and Matkets so as to achieve competitive advantage.
At Corporate Level, the choices are about the overall Product or Business Portfolio, new markets and relationships between the Corporate and Business Units.
3.3
What is Strategy into Action or Implementation?
According to Johnson et al 2005, strategies must be made to work by putting them into practice.
3 major issues are considered here:
a) STRUCTURING- Organizational Structure, relationships etc.
b) ENABLING- Managing resources to support and create strategies.
c) CHANGE- Change management.
3.4
The Rational Model of Strategy
It is a Linear Model
a) POSITION Covers:
Position Audit, Mission and Objectives, Environmental Analysis that feeds into or forms part of Corporate Appraisal.
b) CHOICE:
This includes Strategic Control, Strategic Options and Strategic Choice.
c) ACTION:
This covers Implementation Strategy.
List Elements of Strategic Management as per Johnson et al 2005’s Venn Diagram Illustration.
a) First Circle - STRATEGIC POSITION/ ANALYSIS:
Environment, Culture, Capability and Purpose.
b) STRATEGIC CHOICE:
At Business Level, Corporate Level, International Level and Evaluation.
c) STRATEGY into ACTION or IMPLEMENTATION:
Organizational Structure, Processes, Resourcing, Strategy Development and Strategic Change.