Chapter 1 Flashcards
What is “Risk Perception”
An individual’s perception of a particular risk
For Example: a lot of people will be more concerned about the risk of being involved in an
airplane crash than the possibility of a serious road traffic accident, even though the risk of
the latter occurring is significantly higher. This can in part be explained by the element of
control involved in driving, and therefore the perception that the individual has control over
the outcome.
However, someone that has recently been involved in a motor accident may in fact have
an inflated view of the risk of it occurring again, as a result of their own personal
experience.
What are these all describing?
• The possibility of an unfortunate occurrence.
• Doubt concerning the outcome of a situation.
• Unpredictability.
• The possibility of loss.
• The chance of gain (such as hoped-for benefit from a gamble or investment strategy).
Risk
What does insurance do for people?
In terms of “risk”
Risk Transfer
What are the three term’s for “risk” used in the insurance marketplace?
- The peril
- The thing (or liability)
- The underwriter will mean both the thing insured, such as the property itself
What type of person is keen to remove risk where possible?
Risk-adverse
What type of person is happy to carry certain risk themselves?
Risk-seeking
What does AIRMIC stand for?
Association of Insurance and Risk Managers in Industry and Commerce (Airmic)
What are the three main reasons commercial risk management is important?
Reduces the potential for loss by identifying and managing hazards.
Gives shareholders a greater degree of confidence in a company’s ability to manage its risks.
It provides a disciplined approach to quantifying risks.
What are the three key steps in the risk management process?
Risk Identification
Risk Analysis
Risk Control
What does risk identification look at?
Previous threats
Potential threats
What three aspects are there to controlling a risk?
Physical control measures
Financial control measures
Developing a good risk culture
What is a physical control measure?
Putting specific locks on the doors of a factory to reduce the theft risk
What is an example of a financial control risk?
Transferring the risk by either taking out insurance or by contract (e.g.
arranging for a security firm to accept responsibility for cash whilst in its control).
How do you achieve “ developing a good risk culture” ?
This can be achieved by
educating employees or clients on how to avoid or reduce risks.
What are the three main ways internal controls are categorized?
Detective controls
Corrective controls
Preventative controls
What do “detective controls” do?
They detect errors or irregularities that may have occurred.
What does “corrective controls” mean?
Corrective controls correct errors or irregularities that have been detected.
What does “preventative controls” mean?
Preventative controls keep errors or irregularities from occurring in the first place.
What has The National Cyber Security Centre been central to developing?
The development and research that is used to manage cyber risks.
What does FPA stand for and what kind of work do they do?
Fire Protection Association (FPA).
new materials
methods of construction
Set rules for construction
• providing rules for the construction, installation and operation of fire extinguishing
appliances, e.g. sprinkler systems
What does Thatcham Research Centre do?
Test vehicle safety and security systems, and for testing seats for whiplash protection.
What does MIAFTR stand for?
Motor Insurance Anti-Fraud and Theft Register
(MIAFTR)
What does ABI stand for?
Association of British Insurers (ABI)
What did the MIAFTR and ABI aim to combat together? and how?
Fraudulent claims.
Create a register of all vehicle that has become a total loss and makes the information available to all companies. Also making vehicle records such as registered address available .
What are three other examples of companies that aim to reduce motor insurance fraud?
Claims and Underwriting Exchange (CUE),
National Fraud Database,
Insurance Fraud Register.
What does LPRC stand for? and who are they?
Loss Prevention Research Council
They conduct risk-based research and other initiatives to help insurers to develop crime- and loss-control solutions.
What are the three components of risk?
uncertainty;
level of risk;
peril and hazard.
Refine Uncertainty?
Uncertainty about the future is at the centre of risk. If we always knew exactly what was
going to happen, there wouldn’t be any risk. Because we don’t, we can’t be certain of
anything.
Define what is meant by “level of risk”?
Risk is assessed by insurers in terms of frequency (how often something might happen) and severity (how costly it would be if it did happen) and thus the level of the risk is determained and what cost that should be priced at.
What is a peril?
What is a hazard?
A peril can be defined as that which gives rise to a loss.
A hazard can be defined as that which influences the operation or effect of the peril.
EXAMPLE:
Consider someone smoking a cigarette in a house that’s insured against fire. Drop the
cigarette and it could start a fire. The fire itself is a peril. The act of smoking in the house is
the hazard – it affects the likelihood of a fire in the house.
Dishonesty, lightening, collision, explosions are all examples of a peril or hazard?
Peril.
Give an example of a physical hazard?
Security at a shop
Construction of a property
Age of a proposer and type of car driven (motor insurance)
Carlessness, dishonesty, social attitudes are examples of what hazard?
Moral
Moral hazard arises from the attitude and behaviour of people. In insurance, this is usually
the conduct of the insured. Moral hazard also arises from the conduct of the insured’s
employees and that of society as a whole
Careless or lax management in a factory is am example of?
A poor moral Hazard
A fireworks factory is inspected by insurers and found to have excellent safety
protocols and good training for the staff. What are the protocols and training
examples of?
Good moral risk