Chapter 09: Social Media Flashcards

1
Q

Organizations can use which of the following to capture interviews with customers, managers, and industry leaders?

Twitter

Facebook

Google Hangouts On Air

Meetup

A

Google Hangouts On Air

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2
Q

A social networking platform:

is limited within the barriers of time

prohibits interactions between unknown people

can be used for business purposes

can generate revenue only through member fee

A

can be used for business purposes

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3
Q

Which of the following typically involves the use of social networks to communicate and promote the benefits of products and services?

Social network shopping

Social media marketing

Door-to-door selling

Word-of-mouth marketing

A

Social media marketing

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4
Q

The two primary objectives of social media advertisers are driving traffic to a Web site to increase product sales and which of the following?

tailor a particular social media platform

raise brand awareness

create a conversation with viewers

reach people with desired characteristics

A

raise brand awareness

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5
Q

Abusive behavior, which involves the use of an electronic communications device, that is degrading, humiliating, hurtful, insulting, intimidating, malicious, or otherwise offensive to an individual or group of individuals causing substantial emotional distress is known as which of the following?

cyberattacking

cyberharassment

cyberstalking

cybertexting

A

cyberharassment

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6
Q

Which of the following social network platforms enables users to visually share and discover new interests by posting images or videos to their own or others’ boards?

Twitter

Pinterest

Yelp

MyDeco

A

Pinterest

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7
Q

A majority of social shopping platforms generate revenue through which of the following?

retailer advertising

sharing with retailers data about their members’ like and dislikes

membership fee

Internet service providers

A

retailer advertising

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8
Q

Which of the following employs tools provided by or tailored for a particular social media platform to build a social community and interact with it by sharing posts and responding to customer comments on the organization’s blog and social media accounts?

social media marketing

paid media marketing

organic media marketing

earned media marketing

A

organic media marketing

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9
Q

While using social networks as part of the hiring process, employers can:

screen applicants based on race or ethnicity

look at the profiles of potential candidates

legally violate federal laws

post messages on behalf of a candidate

A

look at the profiles of potential candidates

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10
Q

What percent of private employers surveyed say that they have dismissed employees because of something they posted on social media?

10 percent

15 percent

18 percent

22 percent

A

18 percent

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11
Q

Which social media platform provides filters that alter the user’s face by smoothing and whitening skin, changing eye shape, nose size, and jaw profile?

Facebook

Pinterest

Snapchat

Instagram

A

Snapchat

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12
Q

Employers can legally reject a job applicant based on the contents of the individual’s social networking profile as long as the company is not violating which kind of laws?

discrimination

hiring

protection

recruiting

A

discrimination

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13
Q

For a sex offender who is at Tier 2 of the Adam Walsh Act, how long do they need to remain registered.

Lifetime

6 months

15 years

25 years

A

25 years

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14
Q

Which of the following is currently the world’s largest professional network?

Twitter

LinkedIn

Meetup

Facebook

A

LinkedIn

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15
Q

Inappropriate material posted online includes nonconsensual posts that comprise intimate photos or videos of people without their permission is known as which of the following?

cyberporn

cyberabuse

revenge porn

image manipulation

A

revenge porn

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16
Q

Global market research company J.D. Power claims that how many consumers have used a company’s social media channel for customer service?

one-half

two-thirds

one-quarter

all

A

two-thirds

17
Q

Approximately how much material is being uploaded to YouTube every minute making it difficult to review all material submitted for posting?

120 hours

300 hours

230 hours

400 hours

A

400 hours

18
Q

An advantage of social network advertising over traditional advertising media is:

ads can be targeted to reach people with the desired demographic characteristics

it is cost-effective when compared to traditional advertising media

advertisers can quickly change the advertising message when required

ad viewers can easily identify useful contacts

A

ads can be targeted to reach people with the desired demographic characteristics

19
Q

What steps does Facebook plan to take in order to identify and prevent the posting of inappropriate images in Facebook, Messenger, and Instagram?

hire more workers

write a program to immediately delete the image

employ artificial intelligence and image recognition

rewrite terms of use agreements

A

employ artificial intelligence and image recognition

20
Q

Which of the following is currently the most popular social network destination worldwide?

Twitter

LinkedIn

Meetup

Facebook

A

Facebook