Chapt 3: The Interview Flashcards
What is an interview? What data is it collecting?
Subjective Data (ie what the person says about himself or herself)
What are open-ended questions?
A tool that asks for narrative information from the patient.
What are closed or direct questions?
Ask for specific information. They elicit a one- or two-word answer, a “yes” or “no,” or a forced choice.
Give 3 examples of the 10 Traps of Interviewing
1 Providing False Assurance or Reassurance
2 Giving Unwanted Advice
3 Using Authority
4 Using Avoidance Language
5 Distancing
6 Using Professional Jargon
7 Using Leading or Biased Questions
8 Talking Too Much
9 Interrupting
10 Using “Why” Questions
What is Health Literacy?
refers to the ability to understand instructions, navigate the healthcare system, and communicate concerns with the health care provider.
2006 the U.S. Department of Education released the National Assessment of Adult Literacy, which estimated that only _______ of people have proficient health literacy
12%
What is SBAR?
Situation, Background, Assessment, Recommendation.
