Chappy 5 Flashcards

1
Q

Material information can be gathered by

A
  • Placing forms
  • PPL
  • Insurers questionnaires
  • Brokers questionnaires
  • Surveys
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2
Q

The proccess of presenting the risk includes presentation of the cover required which includes;

A
  • Class of business
  • Sums insured
  • Limits of indemnity
  • wording to be used.
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3
Q

Smaller risks are

A

Streamlined and can be provided cover with a fairly standard policy

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4
Q

Larger risks

A

Need more bespoke cover

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5
Q

Parties use the following approaches to assist them…

A

1) Agreed wording
2) Specifying clauses in full
3) Separating clauses with in the wording. Differentiating standard and ones that require negotiation.
4) Making negotiating the wording an integral part of the placing negotiation with the insurers

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6
Q

A good u/w submissions should….

A

1) Seek to make the u/w want to read and respond positively
2) Explain the key features of risk
3) Demonstrate a sound grasp of the clients business
4) Contain key information that the insurer needs

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7
Q

A good submission will….

A

1) Include all material information
2) Be concise
3) Represent the clients best interests
4) Ensure that all information is recorded and acknowledged by insurers

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8
Q

Content is key and submissions should be…

A

1) formatted
2) laid out
3) easy to read

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9
Q

The executive cover should cover..

A

1) The cover being requested

2) The risk its self.

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10
Q

What should supporting information be?

A

1) Cross referenced in the main submission

2) set out in the appendices.

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11
Q

Long schedules and claims data is best..

A

Summarised.

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12
Q

Plans and reports are best provided…

A

Separately.

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13
Q

When creating a virtual room, what should brokers be careful of?

A

When referencing the insurance act 2015

1) Avoid data dumping as Information should be clear and accessible.

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14
Q

With complex submissions, U/W should

A

Sign every page.

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15
Q

What guidelines are available to ensure that the MRC is consistent with contract certainty?

A

1) Currency should be shown in an ISO state

2) Contract must not contain acronyms or unambiguous terms.

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16
Q

Where a broker cannot fully subscribe a risk, the insured…

A

Becomes their own insurer for the balance.

17
Q

Subjectivities must be clear and it should be addressed…

A

1) Who needs to do what by when
2) The terms and or cover that apply until its done
3) The consequences if it is not done

18
Q

Once quotes are obtained it is the brokers role to…

A

1) Explain differences in terms

2) Give recommendations

19
Q

If a low price has been given, what is the brokers role?

A

To question if this is at the expense of reduced cover

20
Q

Terms must be displayed accurately and precisely to…

A

Ensure that clients understand the importance and differences in cover.

21
Q

A broker is to provide a record to the client bringing any…

A

1) Special payment terms to their attention

2) Full details of insurers

22
Q

What important areas are there to cover for commercial clients?

A

1) Duty of fair presentation
2) Average and underinsurance
3) Declaration clauses
4) Indemnity periods
5) Warranties or policy conditions.

23
Q

If demands and needs cannot be met…

A

1) further discussions may be needed

2) Perhaps agree on an alternative solution.

24
Q

A suitability statement includes..

A

1) Clients demands and needs
2) Recommendations addressing them
3) Reasons behind recommendations

25
Q

Contract certainty clarifies…

A

1) What the client wants

2) What the insurer wants.

26
Q

Brokers should record and confirm in writing the insurers agreement to….

A

Go on risk before the risk attaches.

Some brokers systems provide closings = confirm that the insurer is on risk.

27
Q

Larger risks may need…

A

Manuscript/bespoke wordings

28
Q

What is the issue with larger risks wordings?

A

They are customised, so there is more room for mistakes.

29
Q

Any credit or debit notes must be

A

Issued with accuracy and policy taxes must be considered.

30
Q

For commercial risks the broker should prepare an insurance…

A

Register/summary of cover which sets out the clients programme.

31
Q

Brokers need to utilise diary systems for mid term admin of policies. These…

A

1) Alert the broker when a renewal is due
2) Ensure that premiums are collected within agreed time scales
3) Ensure that warranties are handled prior to their requirement date

32
Q

A suitable filing system should be…

A

Utilised to ensure any correspondence is documented chronologically

33
Q

A clients file must be made available to the FCA in…

A

48 hours and be complete and easy to read.