Chaper 1

Question 0

Define stage fright, communication apprehension?

Answer 0

Anxiety over the prospect of giving a speech in front of an audience.

Question 1

What are the goals of public speaking?

Answer 1

Organize your ideas.

Tailor your message to your audience.

Tell your story for maximum impact.

Adapt to listener feedback.

Question 2

Know and be able to explain the model of communication.

Answer 2

Speaker- the person who is presenting an oral message to the listener.
Message- whatever a speaker communicates to someone else.
Channel- the means by which a message is communicated.
Listener- the person who receives the speakers message.
Frame of reference- the sum of a person’s knowledge, experience, goals, values, and attitudes. No two people can have exactly the same frame of reference.
Feedback- the messages, usually nonverbal, sent from a listener to a speaker.
Interference- anything that impedes communication of a message. Interference can be external or internal to listeners.
Situation- the time and place in which speech communication occurs.

Question 3

Ethnocentrism

Answer 3

The belief that one’s own group or culture is superior to all other groups or cultures.