Chap 2 Flashcards

1
Q

Ultimate measure of the quality of a websites design

A

ability to drive conversions

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2
Q

5 principles of a good web design

A

useable
conversion centered
customer segments
mobile first
conversion rate optimization

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3
Q

check list for a usable website

A

follows conentions
effective visual hierarchipages broken up into defined areas
obious whats clickable
eliminates distraction
format content to support scanning

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4
Q

what does a website need to be conversion centered

A

attention to action
context for the content/message
clear what its about from a scan
words encourage consversion
proves credibility
positive messaging
continuance

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5
Q

three question design framework

A

what are you offering?
Why should I pick you?
What do you want me to do?
All must be clearly answered to increase conversions

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6
Q

personas

A

ficticious person meant to represnt a segment of customers

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7
Q

a website should be designed primarily for…

A

a mobile device and adpat to fit larger screens

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8
Q

conversion rate optimization

A

gaining the highest possible conversion rate
Ex: A/B test

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9
Q

how to ensure your website is always improving

A
  1. making chages based on data
  2. employer user experience tests when web analytics data is insufficient
  3. make changes based on web design
  4. avoid redesigns
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10
Q

whats more important than the aesthetics of a navigation menu

A

the conent in the nav. menu

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11
Q

hero image

A

large image containing a call to action button

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12
Q

guidelines for a hero image

A
  1. high resolution and enticing
  2. text and call to action with the image should be simple
  3. utilize A/B testing to pick the best image
  4. ensure the image displays well on desktop and mobile
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13
Q

trust symbol

A

something that communicatest that the site is legit
Ex: Guarantees, high quality design, professional photos. testimonials

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14
Q

what is more important than a sites color

A

how the color contrasts to direct attention

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15
Q

the call to action button should be…

A

made with conversions in mind

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16
Q

landing page

A

first page that a visitor to a site sees.

17
Q

types of landing pages

A

single product
multi product
lead generation
subscription
single purpose

18
Q

on a single product landing page what should the visitor see withing seconds

A

product image
unique value proposition
call to action
how to proceed
familiar color scheme and logo

19
Q

all well designed web pages have two things in common

A
  1. well designed to facilitate the behavior desied from the customer
  2. continually tested and updates to yield the highest possible converstion rate or profit