Chap 1: Intro to IOPsy

Question 1

Branch of Psychology that applies the principles of Psychology to the workplace

Answer 1

IO PSYCH

Question 2

I/O apply research findings so that the work they perform with organization will be of high quality and enhance organization’s effectiveness

Answer 2

Scientist-Practitioner

Question 3

Goal of I/O psych

Answer 3

Increase the productivity and well-being of employees

Question 4

Focuses on determining the competencies needed to perform a job, staffing the organization with employees who have those competencies, and increasing those competencies through training

Answer 4

Industrial Psychology

Question 5

Concentrates on the selection and evaluation of employees

Answer 5

Personnel psychology

Question 6

Investigates the behaviour of employees within the context of an organization

Answer 6

Organizational psychology

Question 7

Employee to organization (down to up)

Answer 7

Industrial Psychology

Question 8

Organization to employee (up to down)

Answer 8

Organizational psychology

Question 9

Concentrates on the interaction between humans and machine

Answer 9

Human Factors/ergonomics

Question 10

Used by the army for soldiers who can read

Answer 10

Army Alpha

Question 11

Used by the army for soldiers who can’t read

Answer 11

Army Beta

Question 12

-Pioneer in behaviourism
-developed perceptual and motor test for ‘potential pilots’

Answer 12

John Watson

Question 13

-importance of selecting right employees
- 163-item knowledge test
- 5% out of 900 passed
-not a psychologist
-invented light bulb

Answer 13

Thomas Edison

Question 14

The theory of advertising

Answer 14

Walter Dill Scott

Question 15

Psychology and industrial efficiency

Answer 15

Hugo munsterberg

Question 16

• a mathematician
• skillset and matching

Answer 16

Charles Babbage

Question 17

The principle of scientific management
Time and motion

Answer 17

Frederick Taylor

Question 18

Improve productivity and reduce fatigue
Breaking down job components into steps (planning procedure)

Answer 18

Frank and lillian gilbreth

Question 19

5 functions of management

Answer 19

Henri Fayol
Planning, organizing, commanding, coordinating, controlling

Question 20

Employees are motivated by relational factors than environmental factor such as lighting or monetary rewards.

Answer 20

Elton Mayo

Question 21

-Current theories of motivation and quality of work life can be traced to his work.
-Workers want opportunity for recognition, achievement, responsibility, and growth.
-“Two factor theory” (motivators and hygiene factors)

Answer 21

Frederick Herzberg

Question 22

-Theory of human nature
-Managers should have a positive view of people and help them realize their potential.
-Theory of X n Y

Answer 22

Douglas McGregor

Question 23

• Hierarchy of needs.
  -Money is also a physiological needs.

Answer 23

Abraham Maslow

Question 24

Army Alpha and Beta

Answer 24

Robert Yorkes

Question 25

Employee change their behavior because they are being observed

Answer 25

Hawthorne Effect

Question 26

Initially Designed to investigate such issues as the effect of lighting, levels, work schedules, wages, temperature, and rest breaks on “employee performance”

Answer 26

Hawthorne Studies

Question 27

Hawthorne studies/effect revealed the:

Answer 27

-Existence of informal employee groups and their control on production
-Importance of employee attitudes
- Value of having sympathetic and understanding superior

Question 28

Standardized admission test required by most psychological graduate schools

Answer 28

Graduate Record Exam (GRE)

Question 29

Graduate programs that offer a master’s degree but not a Ph.D

Answer 29

Terminal master’s degree
programs

Question 30

A situation in which a student works for an
organization, either for pay or as a volunteer, to receive practical work experience.

Answer 30

Internship

Question 31

A paid or unpaid position with an organization that gives a student practical work experience.

Answer 31

Practicum

Question 32

student working toward a Ph.D. must complete a _________

Answer 32

dissertation